DTLR
Shoe StoresHours:
17840 S Halsted St, Homewood IL 60430 Hours
About DTLR
DTLR is a business that offers a friendly shopping environment with attentive staff. Customers often appreciate the great customer service, noting that staff greets them warmly and is eager to help, even close to closing time. One staff member received praise for their energy, attitude, and excellent customer service skills. However, experiences with management vary; some customers found the store manager to be unpleasant and felt that better customer service training could improve the overall experience. Although some customers faced issues like out-of-stock items or price adjustments from different store locations, they still appreciated the helpfulness of the staff. The employees, from cashiers to the team members retrieving shoes, are generally friendly and willing to assist. Overall, DTLR provides good customer service and a welcoming atmosphere, but there is room for improvement in store management and consistency.
Most Recent Reviews
August 2025
Didn't have what I wanted in stock but I wanted to compliment Aniya who was awesome via phone trying to help . Awesome Customer Service 👏
March 2025
Every time I come here the staff greets me and ask if I need any help. Usually I'm doing a store pickup so I don't need help but I appreciate the great customer service they provide me.
November 2024
Amazing help from the staff, this is almost at closing time when everyone is wanting to go home, but they helped me get the shoes I wanted, very friendly from cashier to the guy going to get my shoes in the back.
More Comments(29)
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- Homewood, Illinois