Menards is a helpful and well-stocked store that offers friendly customer service. Customers appreciate the staff’s willingness to assist, whether helping with loading mulch and soil into vehicles or guiding them to the right products. Employees are described as pleasant, polite, and quick to help, with some going above and beyond, such as assisting customers late in the day or helping with heavy items. The store’s staff includes knowledgeable workers who can find items or clarify product issues, even if it takes multiple associates. Customers also value the store’s variety and stock, as well as its readiness to support those unfamiliar with repairs or building projects. Despite occasional challenges, like finding specific items or special orders, many customers express gratitude for the helpful staff and plan to return. Overall, Menards provides good service, friendly staff, and a well-stocked shopping experience.
We have always received excellent assistance, great products and good prices.
August 2024
I want to exchange a huge thank you to Max who assisted me with getting mulch/soil into my vehicle three days in a row! He was always pleasant and quick to assist.
December 2023
I came into the location at 17545 S Halsted, Homewood, IL at 15 minutes before closing. I was immediately helped by Ivan and Tiana to find the product I was looking for. They were so polite and friendly. Their kindness is very much appreciated!
