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“I recently moved from NH to IL. I have a TBI (traumatic brain injury) which means I'm slow. The Centralia branch took a lot of time with me, helping me when I got confused. The free checking is great as well. Keep up the good work!”
“Have used this bank for personal and business for years. Actually worked here when it was Mercantile Bank at this location. Originally Old National Bank. It has deep roots in this community.”
“They make banking easy here. I opened my bank account up here over 10 years ago and still use this location when I travel the country. We went in with quite the list today. Erin pulled us in her office and took care of adding/deleting people on the account, editing account information such as names and address changes, cashing a check from the IRS, and printing out a recent bank statement. It took less than 30 minutes for everything!This location always has kind, quick, and knowledgeable staff.”
8:30AM - 5PM
400 E Broadway, Centralia
Banks
“With the help of John and the team we were able to secure our commercial loan with extreme ease! It was the easiest banking experience I've ever had. A huge thank you to everyone there for making this a simple stress free experience.”
8:30AM - 5PM
901 W Broadway, Centralia
Banks
“Donna cooksey..John Denton and Karen Brothers are all great to work with. This is an excellent bank. Ignore reviews that can't properly spell or articulate a sentence.”
“Everyone at the Centralia branch has been extremely friendly. They made sure I was comfortable and satisfied.I recently had to get something notarized. The representative showed me where I left a few blanks and verified that the documents would be valid with her seal.The manager helped me on another matter. He chatted with us about dogs when another customer came in with one.”
“Great Bank. My family have done business with them for many years. Marla is an outstanding person. Thanks to her I was able to get my first house and my family and I will always be thankful.”
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“Historically I have been a cash person due to bad experiences with banks :( but with SSI one needs a place for direct deposit. My friend told me about GenFed so I gave them a try. I’ve not been disappointed one time.
They alert me to questionable charges and block them until they get a yea or nay from me as to if they are valid or not.Theres a trust thing going on here I never had from “banks” and that’s a pretty good feeling :) . At GenFed “Credit Union” I get the security of knowing I have no worries. Thank you ladies for being above all others in the industry!”