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“Rob and Jeff are the absolute best. They helped me find exactly what I wanted and what fit me. They were both extremely kind and helpful I will definitely be coming back. Super cool guys!!”
“I was looking for a white sweater for a toddler and I had a feeling Old Navy was the place to look. And I was right! I also wanted matching outfits for my grand daughters and summer hats. The hat I bought was bigger than I thought but it was easy enough to become a member and get free shipping by spending $50. I could have also bought it online to be sure I had it and then gone to the store to pick it up.
You really do need to look at sizes though. They had 3T toddler leggings that were one length and then 3T toddler flair pants which were quite a bit longer.
As I’m always telling my husband, try the clothes on before taking off the tags!!!!”
“I'm so sad that Francesca's is closing! The one close to my house already closed and I got a lot of cute jewelry and clothes there. I will miss Francesca's and I recommend you go while you can.😭❤”
“I had nothing but wonderful experiences at Nordstrom Rack Algonquin, and its all thanks to Tracy, one of the managers. It's not just a one time thing-every time I visit, especially in the mornings, Tracy is there, and she alway goes above and beyond. She makes the entire shopping experience so personal and enjoyable. This location is probably the best I've ever been to. I always leave with a smile, and I give five stars to Tracy every time! Sue O.”
“10/10 amazing and attentive! I believe the person that helped me was named Adam! He was so amazing and helped me the entire time I was in the store! He has such an amazing, kind, bubbly and helpful personality! I normally don't do reviews, but he definitely deserves a 5 start review for his service! I never expected to get princess treatment while shopping!!! Thank you so much!!”
“They stocked some gentle-fit socks that I had a hard time finding, but when i saw the clearance items they had from brands I know I ended up with a big order, which was a great deal, Prompt shipment, too.”
“Had the pleasure of walking in to Shay Boutique today and was pleasantly surprised by the charming store! Michelle, one of the store owners was so friendly! Love their selection of clothes! If you’re in downtown Crystal Lake don’t pass up stopping in the Boutique! I think you’ll be pleasantly surprised like I was great styles, and great prices too! I highly recommend!”
“Best store ever my self and family always go there to buy clothes and any type of selection of an items like home,shoes, acc for ladies, men's or even baby stuff I always love going there to shop for any type of gift! My favorite place to shop. And best customer service of all employees especially Matt the Manager and Linda the supervisor she always there to help people that doesn't speak English thanks everyone for your guys service!”
“Kari’s level of service is top tier.
My experience. I get to the cash register looking at cologne and she immediately start pointing out her person faves. After this she then asks me if I would like to look online to save me an additional 20% on each item. Of course I said yes. Two of my items she couldn’t do without them being shipped, so we went ahead with the online order so I received 20% on all of my items. It’s small gestures like these that make me feel appreciated, and can rate 5 stars based on her customer service level. Great job Kari!! Thanks for helping me and saving me some money around the holidays :)”
“Went there 1-2 weeks ago, the 2 workers there were both so nice. They both helped me pick out shirts/ gave me their advice when i asked because i was shopping alone. They were both so helpful!! Store was clean and organized!! Great sales when i went too.”
“Hector was amazing! He helped me so enthusiastically and picked out some really beautiful clothes for me. I truly appreciate his kindness and great service. Thank you so much, Hector!
Tanya ?”
“I had such an incredible experience with Amanda at American Eagle last night. To be honest, I’ve always been a little apprehensive about shopping at American Eagle because it wasn’t a great experience for me when I was younger. I recently ordered several pairs of jeans online after seeing some styles I liked, but none of them worked out, so I went into the store planning to simply return everything and probably not shop there again.
Amanda completely changed that for me.
From the moment she started helping me, she was knowledgeable, patient, and genuinely invested. She explained the different fits, rises, and styles of jeans, walked me through tops and sizing, and even paid attention to what I was already wearing to help guide her recommendations. She made the entire experience feel comfortable and personalized instead of overwhelming.
I left not only keeping items, but buying more — and I even placed another online order the next morning because I felt so confident about the brand and the sizing. That is 100% because of Amanda.
She turned what I thought would be a quick return into a completely positive shopping experience. I can’t speak highly enough of her and truly hope she gets recognized for the way she shows up for customers.”
“As soon as I walked into this store, I noticed how neat & orderly it looked. The aisles were clear and there were no clothes laying on the floor. All the employees I saw were busy working; organizing and putting out merchandise. All the sales associates were very friendly.”
9:30AM - 10:30PM
1812 South Randall Road, Algonquin
Clothing Stores
“Labor day weekend: We went here twice while visiting in Elgin for a wedding. The first time we're for some things. We needed a few beauty supplies but the second time we brought back family because they wanted to shop. They liked this Ross better then in their home cities because it had more choices. So you guys did great,”
9:30AM - 10PM
6000 Northwest Hwy, Crystal Lake
Clothing Stores
“I just wanted to leave a review for Joady at the Crystal Lake Ross. Every time I shop here, she is always so welcoming. She greets people when they walk in, makes nice small talk, and just makes you feel like you want to come back to the store. She is also really efficient and does a great job of following store guidelines, which keeps the lines moving and makes shopping there a whole lot easier. It’s really refreshing to see someone who takes pride in doing their job the right way. I really hope management acknowledges her, because she does a great job. Thank you!”
“I've been to this store a few times with my 13yo daughter. Nice store, always clean, organized. Today I went for a quick return to store credit and was impressed with my checkout experience. Charlie was working and speaking to the customer in front of me. He was very engaged, high energy and called the teen customer 'boss'. I thought that was outgoing of him. Charlie then acknowledged myself next in line. He greeted me with that same excited energy through the return process. Charlie was not a robot employee working. He is excited and chatting with customers. He asked if I was done running errands for the night and hoped I had a great evening. This young man who is about 17 was so engaging. Great job! ??????”
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“The cosmetic department very helpful and know my name. Always greeted with my first name. And how am I doing. Always someone in an isle if I need help. In the store several times a month. I do forget to do the surveys. Senior moments! I like the variety of your foods, paper products, candy, sodas, snacks, makeup, stamps. And more. Save me trips to other stores. Walgreens has it all!”