Banterra Bank
Hours:
908 Grand Avenue, Johnston City IL 62951
Hours
About Banterra Bank
Banterra Bank provides leading banking products and services with a strong dedication to customer service. Founded in Ridgway, Illinois in 1975, it has grown to more than 40 banking centers across five states. The staff at its branches, including the Johnston City location, are consistently described as friendly, courteous, informative, helpful, and knowledgeable. Customers report the staff always greets them and goes above and beyond to take care of them, making them feel glad to bank there and treated like part of the family. Reviews highlight that the bank quickly resolves issues, such as compromised cards. Many customers have banked with Banterra for decades without any issues, expressing that they will continue to do so because of the amazing, class-act service that makes them feel welcomed and well-handled, especially for business banking needs.
Most Recent Reviews
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September 2026
The employees at Banterra are always helpful. My sister has had an account with them for many years and all she has to do is call if there is a problem and they help her understand whatever her issue is.
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October 2025
Very fast and professional when opening an account, FANTASTIC customer service, always!
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August 2025
The staff and services provided by the Johnston City branch of Banterra Bank never fails to amaze me. The staff and managers are very friendly, courtious, informative, and helpful at all times. I have banked at this branch for many years, and will continue to do so. Thank you very much!
More Comments(23)
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