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October 2023 by Betty Kainz
Banterra cost me $150 because they did not tell me that when paying property taxes with a credit card, they use it as a bank cash advance and not as a credit card purchase. They should notify their customers of such charges before processing. This has resulted in a lot of disrespect shown to me by the staff at this location.
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June 2023 by Alec Cassell
very nice and helpful
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June 2023 by Holly Cassell
very nice and helpful
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June 2023 by Lee Hargett
Excellent. I would have to say that they went above and beyond in helping and explaining everything .
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April 2023 by Robert Page
Bank rep and staff was very nice, professional, and understanding of my needs. Outstanding
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April 2023 by Jim Rhodes
As always the ladies were helpful and courteous
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January 2023 by robert lawrence
Great service
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January 2023 by Brigit Strunk
I'm new to the area and wasn't sure what bank to use. I went into Banterra Bank in Johnston City and knew instantly they were the right place for me. Amazing ladies with unbeatable customer service. They were super friendly and made me feel welcome and right at home immediately. They were very knowledgeable and explained all my options clearly and understandably. The extra customer service was also helpful. I completely with great confidence recommend this branch of Banterra Bank
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June 2022 by Bioactive Exotics
Came in today to get questions answered and set up an account to manage the funds for a business i am attempting to start up. Nancy was very condescending and not very willing to help. Almost seemed as if she didnt want to do any work so she remained vague and short. i left without even getting an account setup.
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June 2014 by Chanse Chou
I go through the drive-thru here sometimes when I'm in the area, to cash my check. I don't have an account here, but the ladies at this bank treat me as if I've had an account with them for years. Very pleasant and friendly employees. Someone always has a smile on their face when I pull up. Whoever does the hiring here, sure knows how to pick'em out. What an amazing staff they have. Keep up the great work, all! And thanks for having me! :]
