Best Buy is a popular electronics store known for helpful staff and a wide selection of products. Customers appreciate the knowledgeable salespeople who can assist with different departments, from laptops to appliances. Staff members are friendly, patient, and able to explain technical details in simple terms, making it easier for customers to find what they need. The store offers good deals on current tech and phased-out items, with some reviews highlighting positive experiences with the Geek Squad. However, experiences can vary; some find the customer service hit or miss depending on the visit. While the store is a convenient place to buy electronics, some customers are disappointed that physical media has been reduced. Others mention issues with warranty claims, experiencing runarounds when trying to honor product warranties. Overall, Best Buy is seen as a solid place for electronics and tech needs, with helpful staff but some caution advised regarding warranty plans.
Always good, just hard to get sellers , need to be lucky and know what you want
February 2025
Geek squad had fast service. Brought my laptop in and it was ready the next day.
February 2025
Staff was very helpful to point out laptops which were a good deal, current tech or tech being phased out. Very knowledgeable and able to help with minimum requirements for my home use.
