JD Sports is a leading retailer of fashionable sportswear and sneakers. Customers report great and friendly customer service from the staff, who are incredibly attentive, knowledgeable, super helpful, and wonderful. The store provides an amazing and great experience with the best selection of shoes. Reviewers mention finding specific shoes other stores did not have and appreciate that the store answers phone calls to confirm availability. Staff help customers find the perfect pair and recommend useful products like Force Field protectors and shoe cleaners to keep purchases looking fresh. The experience is so positive that customers state they would go back again and often end up leaving with a new pair.
Mustafa was amazing he help us out every step of the way. We came in looking for 1 pair of shoes but ended up buying 3 pairs great customer service
December 2024
I recently visited the store to purchase a pair of Air Force Ones, and the experience was nothing short of amazing, thanks to Israel. From the moment I walked in, he was incredibly attentive and knowledgeable. He not only helped me find the perfect pair but also introduced me to the Force Field protectors to keep them looking... read full comment
June 2024
Great experience today at JD Sports Joliet. No other store had the shoes I was looking for. I called them to confirm they had them before I got there and they did. Other bigger name shoe stores don't even answer the phones. I got there and the customer service was great and friendly. Super helpful, would go back... read full comment
