Hawk Cadillac of Joliet serves customers from Tinley Park, Naperville, and the local area. They offer an extensive selection of new, used, and Certified Pre-Owned Cadillac vehicles with incredible financing options. The dealership also provides expert automotive service. Reviews highlight that the car buying process is often honest and fair, with customers not feeling pressured. Many report a great experience with friendly staff and fair prices, leading them to say they would buy from Hawk again. The service department receives praise for listening to customers, attacking issues that need fixing, and efficiently repairing cars. Some service experiences are described as outstanding, with the team going above and beyond, demonstrating that customer care is a top priority. However, some customers express that service can be expensive, wishing for more loyalty discounts for returning clients. Overall, the dealership is noted for its selection, fair sales process, and dedicated, efficient service.
I want to thank Hawk Cadillac for great service and helping us find the right car. I want to thank Daniel Snyder for helping me and giving me a great deal I appreciate everything you and your team did to help if your looking for a new or used car go to Hawk Cadillac they will help you get the best offer thank you again
September 2025
Great service in their body shop. Fast and great work
June 2025
I thought the process was honest and fair (how often can you say that about a car dealer?). I believe the price was fair and the salesperson, manager and finance people were friendly. I did not feel pressured at all. I would buy from Hawk again!
