Sam's Club in Joliet offers a variety of products and services, including groceries, pharmacy, optical, home furnishings, office supplies, and TVs. Prescheduled Club Pickup orders are available starting at 7 a.m., providing convenient shopping options. The store is generally clean, and customers find good value for their money, especially enjoying the food offerings like the large rotisserie chicken and 16-inch pizza, which are popular deals. The café staff receives high praise for their positive attitude and helpfulness, especially during busy times with large orders. However, there have been some issues. Customers reported problems with batteries bought at the tire and battery department; some batteries tested okay but did not work, leading to frustration with staff who refused exchanges or blamed the customers' equipment. Additionally, there is concern about safety at the gas station, with complaints about drivers using cell phones and driving in the wrong direction, which poses risks. Overall, the store is appreciated for its friendly staff and good deals, though some operational concerns have been noted.
I really prefer Sam’s as my big box store because they have a great variety of groceries and household items. Also, their prices are lower than other big box stores. During the holiday there are awesome gift options.
July 2026
This is one of the best Sam's Club. There are a couple that are closer to me but this location is clean and staff is friendly
July 2026
I had problems with app so it wasn't a good experience
