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January 2024 by Héctor Mata
Amazing store!
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January 2024 by Connor F.
Outstanding store.... Great products and prices. Friendly service and very inviting..... Great staple in Joliet, IL.....
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January 2024 by Frank R.
Use to like shopping here but not so much anymore, employees on the floor don't want to help or act like they don't know anything , prices are up but that's the normal now , just not worth it for a few things anymore
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November 2023 by Antonio Alfaro
Ohh Well! It looks like today was not the best way to start the day. It's a sunny day out there but with the so disgusting customer service KIM is offering at the cust service desk today, everything turns to a paint in the ...bIs a desgrace had to be dealing with someone so rude. Her rudeness isn't necessary to proscess a return to a customer
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November 2023 by John Vanisko
put in an order for delivery . I got a call the order was ready for pick up at 6 oclock at nite . I asked them to deliver the order im still waiting 3 days later . part of the order was Halloween candy it is scheduled for delivery Nov 1 maybe what am i going to do with the candy after Halloween?DON'T TRY CALLING BECAUSE YOU WILL BE ON HOLD ALL DAY UNTIL YOU HANG UP
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November 2023 by Javier
Found everything I needed but first time visiting this Sam's club store. This place is actually not as organize and clean like the one in Hodgkins Illinois. This other clubs need to learn a thing or two from Hodgkins location.
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October 2023 by Sheila Kelly
Very busy but quick service or you can scan and go yourself. Love the Big Bungle deals. It's wheelchair accessible and a very friendly atmosphere. If your an early Christmas shopper Sam's is already set up for your Christmas shopping ?
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October 2023 by J J
I love sams club saves me a good amount of money. I just really hate the sales people that are in there as soon as you walk in. It get really annoying. I try to avoid them all times.
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October 2023 by MC RHERNAN
I had to give it 1 star in order to post. On September 24, 2023 I purchased a case of mangoes that were green. I got home and washed them. Yesterday this is what 3 of the 5 mangoes look like. This is gross! What kind of fruit goes bad in 5 days? They’re not ripe enough to eat. This was at the Sam’s Club on Larkin in Joliet IL. ?Check out the photo in photo
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October 2023 by Lewis Connor
This location never disappoints me, they a re always friendly, extremely knowledgeable, and have the best possible customer service.
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September 2023 by Justin Matula
Came to Sam’s yesterday. Found everything I wanted. Used the scan and go feature (that they have been pushing for years now) as I was shopping. Paid and got my QR code. As I proceeded past the registers I saw the line to exit. Probably 15-20 people long (with more being added as they finish checking out) with their carts in line as far back as the cafe area. Felt bad for the SINGLE employee checking everyone out. Very annoying, might have to rethink my Sam’s membership if they don’t fix this issue. If you have an influx of customers needed to be checked out because of self checkout or scan and go, then you need to add the employees to help “verify” the accuracy for shrinkage.
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September 2023 by Dina Perkins
The store was clean, employees helpful & friendly. Prices marked well and stocked shelves. Customer service woman was helpful explaining difference in the club levels. Be careful if you smell the bakery....delicious ?. The woman's restroom is a bit dark and the handicap accessible stall is small.
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August 2023 by Dr. Mohammad Shamsuddoha
I love shopping here but they need to consider more vegan and halal food for Muslims.
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August 2023 by Bill Cooper
If Sam's Club doesn't have it, you don't need it. Shopping is easy at Sam's club. The only thing that I found was that the electric carts run out of juice while you're in the middle of the store.
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July 2023 by Katie La Rocca
Stocked, had everything we needed. Staff was helpful.