Shoe Dept. Encore
Shoe StoresHours:
Louis Joliet Mall, 3340 Mall Loop Dr Spc 1144, Joliet IL 60431 Hours
About Shoe Dept. Encore
At Shoe Dept. Encore, customers can find brand-name shoes, the latest trends, handbags, and fun accessories at affordable prices for women, men, and kids. The large stores provide ample space to shop, with TV entertainment areas for men and children. It is a family-friendly footwear store with over 1000 locations, carrying well-known brands such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, adidas, New Balance, and Converse. The store also offers a selection of shoes in extended sizes and wide widths. While the customer service can be hit or miss, with some employees seeming disinterested, the store generally provides a decent shopping experience with great prices and a large variety of options.
Most Recent Reviews
November 2025
I saw the reviews about bad customer service but the lady that checked us out was super friendly. Great prices and variety also
October 2025
Great prices. Customer service is tricky with seemingly disinterested employees. Choose your shoes carefully so you don’t have to do a return.
June 2023
Is this location closing? I came in to get a pair of sandals. Many of the shelves were empty and boxes of shoes were piled up in the middle of the floor like they're packing up. Since everything was everywhere, I left with nothing. It's a shame. I liked shopping here. The older gentleman was always polite.
More Comments(40)
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