The UPS Store #5307 in Joliet provides a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is a locally owned and operated business that offers a friendly and welcoming environment. Customers appreciate the knowledgeable and respectful staff, who deliver efficient and helpful service. The store is clean and well-maintained, making visits comfortable even during busy times. Staff members, such as Josiah, are highly praised for their excellent customer service and patience, especially when handling returns or assisting with complex requests. The store also features convenient self-service options like the Amazon scanner station. Despite sometimes long lines, the staff remains calm, professional, and attentive, ensuring customers feel valued. Overall, the store is highly recommended for its great service, friendly staff, and efficient operations.
The staff is knowledgeable and consistently helpful. They clearly explain what I need to do and guide me through each step.
May 2025
Friendly, knowledgeable, respectful and efficient service. Clean and welcoming environment. Highly recommended this store and staff for incredible customer service.
April 2025
Josiah gave me the best customer service and care ever.Thank you so much. Will come again!!!
