United States Postal Service
Post OfficesHours:
2000 McDonough St, Joliet IL 60436 Hours
About United States Postal Service
The United States Postal Service (USPS) at 2000 McDonough St offers reliable and affordable mail and package delivery to every residential and business address in the country. The USPS manages over 30,000 retail locations and provides essential services, including walk-in passport assistance. Reviews highlight the excellent customer service at this location, particularly praising staff members like Kim and Telisha for their efficiency, kindness, and professionalism. Many customers have shared positive experiences, noting how helpful and friendly the employees were during their visits, especially when processing passports. However, there was a significant negative experience reported regarding a delivery issue involving a deceased person's ashes. The customer felt that the assistance from one staff member was unhelpful and lacking compassion. Despite this incident, the overall impression of the USPS facility remains positive, with many customers appreciating the dedication and support provided by the staff, making it a reliable choice for postal needs.
Most Recent Reviews
August 2025
I had 2 checks come up missing from the same mail box in Rockdale, they were washed and reriten, cashed at my bank, there are a lot of thieves working at these places
April 2025
No wonder the reviews are crap nobody anwsers the phone and they cant do their job.
April 2025
The staff is extremely disrespectful. Didn't let me ask any questions cut me off. Didn't explain what happened to my missing package at all. And didn't direct to where to find my package. The lady was clear mad that she had to work.
More Comments(136)
- Joliet, Illinois
