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March 2025 by Iryna Mishchenko
The worst experience ever with this store.
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March 2025 by Tadas Laurisonis
I returned equipment to this store and the xfinity said I didn't, they want me pay $150 fee!!!!?? You can't reach store, this is not fear......
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March 2025 by nwjr baits
Friendly knowledgeable staff. Took care of all my requests. Make appointment, it makes you visit soooo much faster.
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March 2025 by Jennifer Rogers
Returning a modem should NOT require an appointment. Look it up, verify my info, leave the store, simple. They wanted me to wait an hour to just drop it off, no thanks. Do better. Have a person for just that.
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February 2025 by Devin Caruana
Sending me bills after cancelling my wifi and cable services
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February 2025 by Susan Funes
I wanted to add CNN. First tried to confirm by email. It was complicated for me. Then tried to confirm by listening to all of my info and conditions. Was overwhelming to me. I just hung up and did not add CNN.
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February 2025 by Sharmel Sullivan
Awesome customer service and great service
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January 2025 by Pedro Rodriguez
I didn't get the help i needed for my service and nothing was resolved and i wound up taking care of my situation over the phone, I don't know what is the use having a walk in store if they don't help you!
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January 2025 by Kevin Jessen
Worst experience ever, went in to get a phone problem corrected, and was told to wait and was ignored by everyone for over an hour....lousy service, lousy staff
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January 2025 by Amanda C
My wait time was about 10 minutes but when I was serviced it was very quick, I gave them my information and received the box.
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January 2025 by Carolyn Seppi
Mike at the Joliet store took care of our situation after me being on the phone for hours with a representative. Mike was quick and it only took a few minutes. Great guy
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December 2024 by Michelle Inocencio
Always helpful. Went in because our remote wasn't working right, they replaced it.
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November 2024 by Paul Marrone
This location has very professional teammates. Shay and the young lady that greeted me and set up my new phone are amazing. Xfinity keep those teammates !!
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November 2024 by Joe Norris
Good service
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October 2024 by Tracy Carter
Great service!
