The Xfinity Store in Joliet, IL, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment. The staff are praised for their professionalism and helpfulness, with employees like Mike and Shay receiving special mention for quick, friendly service. Customers appreciate the easy explanations, quick assistance, and the store's ability to resolve issues efficiently. Despite minor moments of waiting or wandering, the overall experience is positive, with many leaving satisfied and grateful for the support that helps them stay connected at home or work.
Very good service the short little lady helped me out with a new cable box. I think her name was Rachel I'm not sure anyway your whole staff is full of nice people you guys deserve a five-star rating
August 2026
Was helped by Diana. Who was wonderful. If you need help. I recommend speaking with Diana
August 2026
Good service. You can make walk in appointments, or you can schedule an appointment. We had Cameron help us and he was extremely helpful and exceptionally patient.
