“Melissa is wonderful to work with. Called me and explained everything and made sure I understood how to use the gate to get in. And went over anything that I needed.”
“UPDATE: The first review written was after I had rented the unit. Now that I have moved out of the unit, I felt this review needed an update... not only an update, but an upGRADE as well. The spaces are clean, have a lock that you can keep, each individual unit has its own security that goes directly to the police station, the entire area has a metal gate around it, 24-hour access, and the nicest person that you can possibly deal with will rent the unit to you.
Do yourself a favor and rent a unit here. I promise you won't regret it.
Extremely helpful gentleman accepted my request for a unit. It was at the heaviest ice and snow and lowest temperatures of the winter. He's quick to respond and is sincere when he checks in on you to assure your pleased.”
“This is the second time we’ve used Storage Solutions and we couldn’t be more satisfied. The rates are reasonable and the staff there is very friendly and helpful.”
“I have always had easy and smooth rentals with Uhaul in the past. Unfortunately our most recent rental, was quite the opposite of smooth and easy. We were having issues with another Uhaul location and Uhaul corporate with our Uhaul box arriving late and to the wrong location with lots of other miscommunication. Dana, the manager, was very helpful with our drop off at the Kankakee location, and ensuring that I was able to get refunded for our box arriving 7 days late. If you have any issues, she will make sure that they get resolved. Thanks Dana!”
“Clean dry unit, but I found a hole in the ceiling/roof where a bolt had been. Emailed these folks and they were ON IT! Extremely responsive and had it fixed the next business day.”