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“We opened a kids account and had the most awesome of experiences. Ryan Neubauer was excellent and answered all out questions. Good work young man! I have been in the Credit Union world for 20 years and can recognize a good CU. Metro is excellent. I will be back to open my own membership soon.”
10AM - 5PM
455 W Northwest Hwy, Barrington
Credit Unions
“Susan was exceptionally welcoming and was great at walking me through refinancing my car loan. She was patient, kind, she gave great advice for future purchases and she was very friendly. She did not make me feel like I was asking any “stupid questions”. I look forward to working with her in the future.”
10AM - 5PM
58 E Northwest Hwy, Des Plaines
Credit Unions
“Susan was very professional and took the time to explain every detail of my loan application. She made everything very easy to understand. Thanks Susan, thanks PFCU.”
“Wonderful service provided by Jay. He was very attentive and was able to provide me good information on all the questions I had. Definitely reccomend going with him on your visit.”
“Lilya was a huge help and very knowledgeable in the banking products offered by selfreliance. She knows what she is doing, she is passionate about it, and pays attention to the details.I love coming to this branch because I am always treated well, always greeted warmly and always helped by friendly people.I highly recommend this branch, and think it's the best out of all branch.”
“VICKIE OPEN TWO ACCOUNT HASSLE FREE QUICK AND EASY ! STRONGLY SUGGEST VICKIE GETS A RAISE AND HIGHER POSITION. I TELLING ALL CO-WORKER AND FRIENDLY IN ARLINGTON HEIGHTS ! THE AAEC CREDIT UNION MAKE YOU FEEL LIKE FAMILY.”
“Opened an account online which was very easy and convenient. Applied for a loan that was processed quickly in a couple of days. The ladies that assisted me explained the process well and kept me informed of the status. I am very happy with joining CAFCU”
“Took my son to open his first account today. Raul was awesome. He walked us through everything and answered all questions. He also helped us get the app up and going and my sons zelle sign up. Thank you Raul. You were awesome!. Love this bank. They are great!”
“Margarita is a fantastic loan officer. She has been incredibly with keeping me updated and communicating effectively. She has gone above and beyond to make sure that everything that they needed was received, and I appreciate her assistance so very much. An honorable mention to Sandy also, she helped me while Margarita was on another call, and she was also incredibly kind and informative. Overall very pleased with my experience in the loans department.”
“I've been a member of BCU since 1984. We've enjoyed checking and savings services as well as credit cards. We had our home mortgage with them until we paid it off (yea!) and have had 2-3 home equity loans. My reason for writing this review today is to rejoice that once again BCU has made our lives very easy. Our HELOC was expiring 3/31/2024 and I was dreading having to refinance it and pay points, and/or shop around for another. On 1/9, I received an email with DocuSign links stating that we'd been approved for a 5 year extension on our HELOC and all we needed to do was sign the form. What??? We signed and sent it back. I called BCU this morning 1/12 to inquire of the status, and was told that the loan has been extended until 3/31/2029 and it's all done. Incredible! WE LOVE BCU!!”
“I am so glad we have BCU. I have 3 car loans and 1 personal loan. All I can say is the transactions went smooth for my purchases and refinance. Jonathan went above and beyond to close my deals in 48 hrs or less. Fast pre approvals fast response. He was always polite and efficient. I just wish they had more branches”
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“Jonah From The Kildeer Branch Was Great In Helping Us Out With Everything. My Fiance Came In To Get A Loan And He Was Able To Make It Happen. She Got The Car She Wanted it On A Day When He Wasn’t There To Finish The Process And His CoWorkers Were Able To Get All Done For Us. We Are Truly Grateful For The Low Rate And Great Customer Service!!!!”