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“Very helpful staff. I needed a specific blend of food for my dog & one of the employees at the Westchester location referred me here. I called and they confirmed they had it & held it behind the counter for me.”
“I’ve been coming to this pet store since they opened and Rob is the reason I keep coming back. This place is another bougie pet store with organic/holistic/vegan/etc pet supplies but Rob goes the extra mile for the customers. He is professional, extremely knowledgeable, helpful, friendly and inviting. Not only is he excellent at helping pet owners find what they need, and what they didn’t know they needed, he provides the type of customer service that keeps customers loyal. Honestly, he should be a regional manager or something that oversees how all locations interact with customers because they would probably see a significant bump in sales and repeat customers. It’s a nice store with nice products but doesn’t matter how nice your store is if you don’t know how to treat customers. You can just tell he is a good guy and I trust his advice about my four legged family member just as much as my Vet’s.”
“EVERYBODY needs to visit this place and pick up an adorable cake. I buy them for my dogs every year and they are SUPER affordable. Abby helped me yesterday and she was an absolute doll. She was so friendly and made sure I loved the cake! It is always a 10/10 experience here. I will always recommend this place! An absolute gem in the suburbs.”
11AM - 6PM
170 Yorktown Shopping Center, Lombard
Pet Stores
“Aliyah was great in helping us adopt our Shiba Inu Puppy! The customer service, cleanliness and quality of Furry Babies was incredible and we will definitely consider getting our next dog here!”
“We love Hollywood Feed! The wash bays are perfect for our dog and we usually use the food delivery service which makes it possible to not worry about forgetting to get the food for our dogs. It's a wonderful service!!”
“You would think, as a teacher, when I hear "back to school" in the middle of summer, I would cringe. Instead, I get excited knowing it's time to pick a classroom pet. Pet Supplies Plus has everything I need to get ready for a school year like no other. The staff is friendly, and the animals are adorable.”
“Thank you John for taking care of my brothers and myself for years now. Our three dogs and cat are in great healthy conditions thanks to your products and good food! P.s one of the brothers lol”
10AM - 7PM
8520 Brookfield Avenue, Brookfield
Pet Stores
“Xavier was the most helpful person I could ever ask for. In the recent winter freeze I realized my dog needed snow shoes, after going to MULTIPLE stores I called this location. Not only did he tell me that they had them in stock but also told me how to measure my dogs feet for the right sizing and explain everything to me so well. Genuinely so thankful for urban mutt and their employees!”
“I went in looking for cat toys, specifically a laser toy. Something my kitten would get hours of joy from and I don't have to do anything. Unfortunately you only had the handheld light.
I appreciate the cashier greeting us as we walked in the door.”
“A wonderful experience at Two Bostons(Burr Ridge)my yorkie(Sage)loves her new pink harness. I also received a welcoming postcard from Patricia which was so thoughtful.”
“My Dogs Groomer has been amazing! Love their setup and naturally caring environment , I have 2 doggies who have been their customers for years , and would not have it any other way… highly recommend”
“I've been visiting the Villa Park store for a few years, the staff is always friendly &helpful. The self wash stations are convenient. I tried the delivery service for the first time and I was more than satisfied with the ease of the online order with their own staff delivery. I got my order next day and received a text when my order was at my door. Definitely recommend this store, they have customer service figured out.”
10AM - 8:45PM
225 Yorktown Shopping Center, Lombard
Pet Stores
“This was my first time coming here & i absolutely loved it. The owner was so welcoming &she had so much variety of treats . I was scared the poms were going to
Be picky but they licked the plate clean. I also bought some treats and they loved it as well. Definitely coming back to buy some treats and future birthdays. Thank you so much ?”
“We took my Rusty to the Puppy Shop for so many years. They were always so patient and kind to him and made him look so handsome all the time. We said goodbye to our Rusty yesterday and was thinking of all the people who were kind to him over the years and the people at the Puppy Shop always were. I always recommend this place to people with pets. Thank you so much Puppy Shop!”
“An A+ for this store, I was there today and the guy at the cashier when I asked him if he could call someone because I needed help with some medicine for my dog, he immediately called so I could receive assistance, then a guy named Armando came and was super friendly, he took all the time necessary to explain to me about everything I was asking him, excellent worker, thanks to the attitude of these people of course I will gladly return to this store, I wish other stores had staff as cordial as here!!”
“The people at CatNap from the heart are very professional, kind, and courteous.I had a wonderful and pleasant experience and I found my little fur baby and brought her home. The process was rather quick and I was out the door within 10 minutes! These people are great at what they do and their customer service mannerisms in dealing with customers is awesome! Thank you for your help
Carlos A. Morges”
“Based on my experience today at the Customer Service desk, at 16:34:40 accdng to the receipt: EXCELLENTLY REFRESHING.Two OUTSTANDING Hispanic Ladies working there, both the one who helped me, and her companion based on observation and a previous instance. RECOGNITION IS IN ORDER.(How DIFFERENT from some surly black women with whom I have had contact at the Western/95th. store -and DON'T EVEN THINK of calling me a racist, for I have COMMENDED 2 black Ladies there, one a worker and the other a duty manager).”
“Great prices, on food and grooming, this is the only groomer in the area that my dog is excited to go see! So I know they treat her well. Always looks and smells amazing, thank you guys for all you do!”
“L'pooch salon is the best dog grooming place I have experienced. The first thing that catches my eye is how clean and beautiful the place is, which makes me very comfortable my Bambi will be in a safe environment. Sandy is very sweet and professional. She really does a great job. I totally recommend this place.”
“I'm glad we stopped here today. The owner was very friendly and helpful. Not to mention the large selection of things to buy. We spoiled our dog today. Highly reccomend this place for your pet.”
“Christmas is here at Scratch N sniff. Visit and get all the sweet things for your family and friends. Christmas is around the corner and you don't want to be caught giftless. They have all you need for all ages, friends and family.”
“I love the fact that my fur babies are well taken care of and the bath and grooming that Stephanie provides is above excellent in my book. Stephanie has always groomed my fur babies as I have asked but always has gone up and beyond my expectations that is why I will continue to bring my fur babies to Stephanie to care for in their bath and grooming. Thanks Stephanie your an Angel.”
“I love love love your staff! My dog was in a bad fight when he was a puppy and as a result he doesn’t get along with other dogs so it’s very stressful taking him to get his shots every year. I call when I arrive and tell them about Jax and they greet me at the door and escort me through the store along the sides where there are no other doggies. I’m so grateful for these kind hearted people. They turn a very stressful situation into a very pleasant one! Thank you!!”
“Great people! They always have great recommendations and are so friendly and welcoming. They carry quality food and treats for dogs and cats. Highly recommend!!!”
“Excellent store with a huge variety of pet items. They even have in store grooming and vet services.
The staff are always very friendly and helpful. Boogie helped us out with any questions we had regarding pet clothing sizes. Thanks Boogie!
I highly recommend this Petco location!”
“Been going to Ester the owner of Furry Friends for over 25 years with all of my dogs, my teacup Yorkie only trusts her and nobody else, will make a appointment for the week you call if possible. Prices are very reasonable and very trustworthy with your babies.”
“What can I really say about PerSmart...except they have a large variety of cat food...which is what pertains to us...and a heck of a lot if other stuff u can find for ur cats too...and also a karge dog selection if food and items...they have birds there and sometimes other adoptable small animals...and i even think i have seen cats there for adoption too...very friendly and helpful associates...and it is nice that people can also bring their pets into the store too...never used their clinic...so do not really know much about that...defenitely worth giving this place a chance....much luv...k”
9AM - 9PM
6220 W 95th St, Oak Lawn
Pet Stores
“So I’m not going to put a 1 star for this place all because of one person. I come here literally all the time. Yes you guys need to do a better job with the fish area it used to be great with Cory and it’s lacking a lot of care…. But anyway I hope you get that figured out. So ya anyway.. The new girl who’s not actually from your location, she told me she is just “helping out” I guess? She was in the fish area helping me get some fish. She was young. Idk her name. I did not appreciate how she was talking to me acting like I can not take care of my fish tank saying I’m the reason of killing my fish and I have bad fish conditions. Just being rude. I have an amazing tank. I’ve had the same fish in my tank for years. I know what I’m doing little lady. My tank is crystal clear all the time. My fish are not stressed out. I check on it daily. So don’t tell me that I don’t know what I’m doing you don’t even know what my tank looks like it’s almost at a bio active state. Just so extremely rude of her to talk to me like that and make the comments of idk what I’m doing? And she just kept going on and on…. Even after I told her Ive had my tank for years I know what I’m doing. Maybe talk to someone who doesn’t know what they’re doing and asking for help. Because I wasn’t asking for help. I was buying like 3 fish. Just her comments towards me were so uncalled for. I miss Cory he was the best there. I’d rather have anyone though than that other girl. She can’t keep her mouth shut. But I still like this store just not that girl I hope I don’t see her ever again”
“Paige did an impeccable job grooming Buddy. Honest, concise, knowledgable and professional. She loves what she does and it shows in her work. And Buddy felt at ease when I went to pick him up. He was nervous at first, which is typical. But, he made a nee friend. Not to single her out from the rest. Paige deserves this review.”
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“My very first visit, they have such an interesting variety of everything, food, treats, etc. My dog thought it was a buffet for sniffing. I really enjoyed my products, very reasonable prices. So glad to be able to help a local business.”