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“I can’t say enough about this place! We are always welcome by staff who’s willing to help and provide good customer service. I came across this place years ago when I was searching for a custom cake for my dog. The cakes are top notch and my dog enjoys all their pastries as well.”
11AM - 6PM
170 Yorktown Shopping Center, Lombard
Pet Stores
“My fiance and I found our first puppy today and are completely in love! This is the best addition to our little family. The experience was wonderful and everything was explained perfectly and thoroughly. Shoutout to Kaylee! Thank you for everything! Welcome home Obi!”
“I’ve been coming to this pet store since they opened and Rob is the reason I keep coming back. This place is another bougie pet store with organic/holistic/vegan/etc pet supplies but Rob goes the extra mile for the customers. He is professional, extremely knowledgeable, helpful, friendly and inviting. Not only is he excellent at helping pet owners find what they need, and what they didn’t know they needed, he provides the type of customer service that keeps customers loyal. Honestly, he should be a regional manager or something that oversees how all locations interact with customers because they would probably see a significant bump in sales and repeat customers. It’s a nice store with nice products but doesn’t matter how nice your store is if you don’t know how to treat customers. You can just tell he is a good guy and I trust his advice about my four legged family member just as much as my Vet’s.”
“We love Hollywood Feed! The wash bays are perfect for our dog and we usually use the food delivery service which makes it possible to not worry about forgetting to get the food for our dogs. It's a wonderful service!!”
“I’m mistakenly left my purse in a shopping cart at this location, it was retrieved by the staff and given back to me when I returned. I am very grateful to those who work here.”
“Great local pet store. For a small location, their selection of pet food/products is pretty expansive. Awesome showing of both freshwater and saltwater fish, as well as aquatic plants. The people working there are very friendly and knowledgeable.”
“Maeve at Two Bostons was very polite, knowledgeable, and extremely helpful. She made my shopping experience very pleasant and stress free. Great customer service like hers truly stands out what a great place to shop!”
10AM - 7PM
8520 Brookfield Avenue, Brookfield
Pet Stores
“Everyone there is so nice & helpful! As the title implies, this business is geared toward dogs, but they do have some cat items, as well. I had an I.D. tag made for my kitty & bought some catnip fish toys that are awesome! I highly recommend this business!”
8:30AM - 5PM
1703 Division St Unit 103, Melrose Park
Pet Stores
“?✨
Puchy literally counts the days for her appointment here… as you can see in the photo, she sits and waits like an excited little girl ready to get her haircut ?
And it’s no coincidence… the care she receives here is amazing. They always treat her with so much love, patience, and professionalism. You can truly tell they love what they do, and that makes all the difference.
Every time she leaves, she’s not only looking beautiful, but also happy ❤️
Thank you for taking such great care of Puchy — 100% recommended! ?✨”
“Took my rescue maltipoo in for her first grooming today. She is a trama case from a puppy mill. Jen in the grooming department was ABSOLUTELY AMAZING! She is super calm and patient. I was so very thankful for her today.”
“Amazing staff on both the retail and grooming side of the business. Super professional and super friendly and genuinely happy. I felt like family. Please keep up the excellent customer service and professionalism. And the grooming on my puppy was so amazing. By far and hands down the ONLY place I will bring my puppy for grooming and also to purchase toy's, food, etc. Thank you for your services from the bottom of my heart. :)”
“I love that CatNap is in our neighborhood. They offer a tremendous service for the felines and families of the La Grange Area. CatNap from the Heart makes LaGrange Park Complete!”
“An A+ for this store, I was there today and the guy at the cashier when I asked him if he could call someone because I needed help with some medicine for my dog, he immediately called so I could receive assistance, then a guy named Armando came and was super friendly, he took all the time necessary to explain to me about everything I was asking him, excellent worker, thanks to the attitude of these people of course I will gladly return to this store, I wish other stores had staff as cordial as here!!”
“Fun outfits, snacks, gadgets, and more for your fuzzy household.
Puzzle bowls for your cat and dog alike. We have a cat who inhales his food, and finally found a bowl up to the challenge.
There are some fun dog puzzles I'd like to try next for our dog.
I love that we can walk inside the mall with the dogs, even bring them into this store.
There are so many snacks to choose from to treat the wonderful pups at the end of a social day.”
“Great prices, on food and grooming, this is the only groomer in the area that my dog is excited to go see! So I know they treat her well. Always looks and smells amazing, thank you guys for all you do!”
“Based on my experience today at the Customer Service desk, at 16:34:40 accdng to the receipt: EXCELLENTLY REFRESHING.Two OUTSTANDING Hispanic Ladies working there, both the one who helped me, and her companion based on observation and a previous instance. RECOGNITION IS IN ORDER.(How DIFFERENT from some surly black women with whom I have had contact at the Western/95th. store -and DON'T EVEN THINK of calling me a racist, for I have COMMENDED 2 black Ladies there, one a worker and the other a duty manager).”
“very good service and my dog looked so handsome the cut was very nice , use good quality shampoo he was smelling great and fur very soft and I like they take their time and do a good job, I appreciate I was informed of my dog ear infection to get it fixed. He informed me the steps to take to take care of it. good service I will be going back. Good service and price WAS GOOD.”
“This shop is amazing! The staff in incredibly knowledgable and has been so helpful in figuring out how best to take care of our dog. They answered all my questions and provided so much information for transitioning our dog from the shelter food to something she loves. It was out first stop after we adopted our dog and we get everything we need here and always will!”
“My first experience with Scratch 'N Sniff was in 2005. We were visiting the area and were so excited to stumble on them. We bought gourmet dog biscuits to take back to our pups. We were so excited to bring something home for them from our trip. Fast forward over 20 years later and I feel as excited walking in there today as I did then. It's a really unique shop. While it's geared towards pets, it's part human gift shop and part pet luxury. There's truly something for everyone. Stop in. You won't regret it.”
“L'pooch salon is the best dog grooming place I have experienced. The first thing that catches my eye is how clean and beautiful the place is, which makes me very comfortable my Bambi will be in a safe environment. Sandy is very sweet and professional. She really does a great job. I totally recommend this place.”
“I'm glad we stopped here today. The owner was very friendly and helpful. Not to mention the large selection of things to buy. We spoiled our dog today. Highly reccomend this place for your pet.”
“Well.\nGet my dog vaccinated.I thought they handled him with care cause.He's a very aggressive dog and shell concerns on everything.I feel great when they checked him.And I was able to be there with him , they get definitely twenty stars kudos
Thank you
Clark Jenssen”
“This particular PetSmart out in the western suburbs of Chicago, was HUGE! Though we'll layer out, it took me some time to find the reptile section of the store. I prefer PetSmart because of the large selection of food they carry for my box and water turtles. It's spring here in the Midwest, and my water turtles, a pair of Eastern Painted, are hungry EVERY day! My two box turtles get fed once a week, but that includes lettuce, fresh cut fruit and an entire can of turtle food. The checkout lady was prompt, and I was out the door in minutes. I like being given the option of making a donation to PetSmart charities, right on the credit card pad at checkout. If you're able, may I recommend you make a donation, too!”
“Excellent store with a huge variety of pet items. They even have in store grooming and vet services.
The staff are always very friendly and helpful. Boogie helped us out with any questions we had regarding pet clothing sizes. Thanks Boogie!
I highly recommend this Petco location!”
9AM - 9PM
6220 W 95th St, Oak Lawn
Pet Stores
“Caitlin and Ryan at Oaklawn Petco are AMAZING!! I just got a new puppy and I was a little overwhelmed with the shopping list. They both took the time to help me and answer my questions! They did this all ith a smile! Thanks to them both!”
“Been going to Ester the owner of Furry Friends for over 25 years with all of my dogs, my teacup Yorkie only trusts her and nobody else, will make a appointment for the week you call if possible. Prices are very reasonable and very trustworthy with your babies.”
“What can I really say about PerSmart...except they have a large variety of cat food...which is what pertains to us...and a heck of a lot if other stuff u can find for ur cats too...and also a karge dog selection if food and items...they have birds there and sometimes other adoptable small animals...and i even think i have seen cats there for adoption too...very friendly and helpful associates...and it is nice that people can also bring their pets into the store too...never used their clinic...so do not really know much about that...defenitely worth giving this place a chance....much luv...k”
“Our two pups require regular grooming, and the staff at Paws is always kind and patient with their nervous demeanors. They ask our wants at every groom, and always deliver. They are even happy to use fragrance free products for the scent-sensitive fur Mom!”
9AM - 9PM
2153 75th St, Darien
Pet Stores
“Good place to go for general pet needs. Good selection of food, treats, supplies of all kinds. Staff is friendly and helpful. This PetSmart has a pet hotel for boarding and a grooming center. Banfield is gone but really has everything else.”
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“Very helpful staff. I needed a specific blend of food for my dog & one of the employees at the Westchester location referred me here. I called and they confirmed they had it & held it behind the counter for me.”