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“I’d like to give a BIG shoutout to Liz, Lucy, Terri and Gina at your Lake Bluff branch. EVERY time I walk into the lobby I am greeted with big smiles along with Courteous, Polite and Professional service from each of these beautiful ladies, along with incredible senses of humor that have carried me through me through a mishap or three. They each always ask about my little family and their wellbeing as well. That is not always the case with every bank or business. These ladies deserve a raise! Thank you Liz, Lucy , Terri and Gina.
Happy New Year my friends”
“Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“Love my bank! Recently moved over from an extremely large bank that has forgotten what customer service looks like. The people here are extremely nice and eager to help whenever I call or visit the branch! Cannot recommend them enough!”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“Love the atmosphere in the bank. Everyone gets greeted with a smile and they make you feel like family. Morena has been wonderful to work with, and so have the other lovely women!Thanks for all you do!”
“I have worked with Kelsey Cagle at this office for several years. He is extremely helpful and always there when I have questions or concerns. I highly recommend him.”
“My wife and I had 6 financial advisors over 15 years, all of which offered only their company’s products for investment. In 2013, on a whim and with some skepticism, we attended a Steve Lewit dinner/seminar. Until that seminar, we had never heard the term “fiduciary”, much less know its meaning. Steve’s presentation sounded interesting and we decided to make an appointment with him to go over our finances. When Steve asked us our priority, we answered monthly income for retirement. Steve and his team then put together a plan that met our retirement income wishes, utilizing products of a few different companies. So we decided to again change advisors and move our assets into Steve’s recommended portfolio. Now, 9-years later, we are very happy to state that those expectations have been exceeded, as our monthly retirement income is more than was planned. A financial advisor that is a fiduciary (like SGL) made all the difference for us. We currently live in a Florida retirement community and recently discussed how lucky we are to have no money worries at this point in our lives. Had it not been for Steve and SGL, we wouldn’t be in this position. And even though we live in Florida, SGL still handles our financial planning and investments, and we couldn’t be happier with the results.”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
8:30 AM - 5:00 PM
540 Lake Cook Rd Ste 450, Deerfield
Investing
“Ryan is very knowledgable about the college planning process. I was suprised at the ways we needed to move our money around in order to take advantage of all the grants & scholarships that are offered.”
“The bankers here are always helpful, efficient and always smiling . They ask how you’re doing and do such an incredible job! I’ve always had a great experience at this location. Today my banker was Josh, thanks Josh.”
“Absolutely amazing staff. They are willing to go above and beyond to make sure that all bank members are truly taken care of. I have an account with an affiliate bank but will go out of my way to bank here because of the level of courteousness and professionalism given here. Kudos to you and the staff. I'm also a collector and usually banks are not happy with people who use the coin machine frequently. Not here, they welcome with open arms. Thanks to all.”
“Enjoyed my experience with the team. They make you feel so comfortable and informed with everything. Can’t say enough positive things. Thank you again for everything my family appreciates you all.”
8:30AM - 5PM
445 Skokie Blvd, Northbrook
Investing
“Thank you so much to Laura M. for helping my wife and I set up some new accounts and consolidate accounts across several brokerages. She made a complex process seamless and we appreciate her assistance!”
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“My experice here at Lake Forest Bank Lake Bluff has bien amazing with all the help I get here Lucy Santos has helped me with all my bankkng need she goes above all the time. Cindy has helped me with my banking need. Thank you for having great staff”