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“Valerie is the one of the most helpful people at chase. She greets everyone when entering and assisting everyone with a smile on her face. Keep up the great customer service..”
8:30AM - 6PM
533 N Milwaukee Ave, Libertyville
Banks
“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
9AM - 5PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“Excellent service from Ms. Olivia Romo! The account opening and credit card application process was handled professionally and efficiently. She was courteous, knowledgeable, and always available to answer my questions. The experience was seamless from start to finish. Thank you for your outstanding customer service and dedication to helping clients.”
9AM - 5PM
195 Milwaukee Ave, Lincolnshire
Banks
“Very professional and efficient service every time I visit. The staff is friendly, helpful, and always makes the process smooth and stress-free. I really appreciate the level of customer care here. Highly recommend this Bank of America location!”
“Came in last minute, and Jay accommodated me. He helped me open a checking and savings account, was very kind, knowledgeable and overall made me feel great for joining the credit union, I think the guy deserves a raise honestly.”
“I’d like to give a BIG shoutout to Liz, Lucy, Terri and Gina at your Lake Bluff branch. EVERY time I walk into the lobby I am greeted with big smiles along with Courteous, Polite and Professional service from each of these beautiful ladies, along with incredible senses of humor that have carried me through me through a mishap or three. They each always ask about my little family and their wellbeing as well. That is not always the case with every bank or business. These ladies deserve a raise! Thank you Liz, Lucy , Terri and Gina.
Happy New Year my friends”
“Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!”
“Love my bank! Recently moved over from an extremely large bank that has forgotten what customer service looks like. The people here are extremely nice and eager to help whenever I call or visit the branch! Cannot recommend them enough!”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“Friendly and helpful employees make my banking experiences pleasant and easy. I have had accounts here since they first opened in another location and then built this building. I highly recommend them for all your banking services, mortgage, HELOC, new and pre-owned car loans.”
“I recently opened an account with Associated Bank and have been extremely impressed with their level of customer service and convenience. The staff is friendly and knowledgeable, making the account opening process seamless. Their online and mobile banking options are user-friendly and provide quick access to my account information. I also appreciate the variety of convenient locations and ATMs. Overall, I am very satisfied with my experience with Associated Bank and highly recommend them to anyone looking for a reliable financial institution.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
10AM - 4PM
1 Marriott Dr, Lincolnshire
Banks
“I have been banking at BankFinancial since 1987 and I absolutely love coming to the Lincolnshire branch. All the staff is very friendly and super helpful especially Dorothy. I have been working with Dorothy for years and years and I am so lucky to be a customer of this bank and particularly of this location. Highly recommended this bank”
“Love the atmosphere in the bank. Everyone gets greeted with a smile and they make you feel like family. Morena has been wonderful to work with, and so have the other lovely women!Thanks for all you do!”
“I have been doing business with Huntington Bank in Waukegan for four years. The people who work there are such a pleasure to deal with. They are always polite, personable and professional, which is why I choose to go into the bank rather than use the drive through or the ATM. The longest I have ever waited to see a teller was five minutes at most and it is typically less than two.”
9AM - 6PM
6411 Grand Ave, Gurnee
Banks
“Angy Cevallos is the best! I’m grateful for her great help. She is an excellent person. She is truly helpful—if you need assistance at BCU Gurnee, she is the best.”
8:30AM - 5PM
1835 1st St, Highland Park
Banks
“One of the few banks that actually does personal banking. This bank is very service oriented. They are more than happy to help you, and don't tell you to do your transaction online like some other banks.”
8:30AM - 5PM
633 Skokie Blvd 3rd floor, Northbrook
Banks
“This is a small community bank, the northbrook location seems more tailored for the private banking arm, but they do take all customers. This bank may not be as technologically advanced as big guys, but it's a real community bank, with actual people working there, I know my banker, and get services not possible at big banks, although at times they may be a little slower. Seems like they are most focused on retail and commercial banking services, not sure they are desperate to make loans like some places, so I would elsewhere for anything than home equity lines. Overall nice to have a small old fashioned bank, in a day where it seems like most other branches dont even have personal bankers, even if their app are behind the curve of the bigger banks.”
“I bought a house recently and the process was very fast and efficient. contact sara cruz for your next morgage loan. She will guide you through the entire process.”
“Nice customer service and friendly staff. I just wish the teller behind the counter were a bit loud coz it was really hard to hear them over. Else, nice local bank. Would surely recommend.”
10AM - 4PM
630 N, Waukegan Rd, Deerfield
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“My experice here at Lake Forest Bank Lake Bluff has bien amazing with all the help I get here Lucy Santos has helped me with all my bankkng need she goes above all the time. Cindy has helped me with my banking need. Thank you for having great staff”