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November 2023 by Mac Atzeff
I’ve been waiting here for 20 minutes and no one is here. Dumbest thing ever!
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November 2022 by M X
I’m planning a cycling trip and walked in to ask questions on preparation for a long trip. The knowledge and patience to answer my questions was beyond generous. I felt more motivated and capable to be able to do a long trip across states from my conversation here.I also got my bike serviced and couldn’t complain. If anything, I’m sure my bike is better now thanks to Hub and Cycle. And I needed lights badly, break pads, and my handle bar fixed. Purchased Ravemen LR500s with rear red light. It works nice with trips around city or suburbs. On the trail at night pic below.And if you are cycling lots around Chicago area, it’s a great place to stop and get your bike serviced (if needed) and get food while you wait. Get the raspberry sorbet to cool down.Thank you for being a source of motivation. You’ve energized me to keep going further.
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October 2022 by Technician Productions
Lowered my pay with no explanation or my knowledge
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August 2022 by Damien K.
It started out as a great experience but unfortunately for both parties it didn't end well. I purchased a used bike from this location. After the purchase, I had the bike inspected by another bike shop as there was a clicking noise in the back brake (in fairness, Hub and Cycle did try to work with me on the noise when I purchased it but after multiple attempts it was still happening). I had to get both brake rotors adjusted and fix some play in the handle bars. Basically, the bike was sold to me with two warped brake rotors. In my opinion the bike shop should have known that as you could clearly see the rear rotor hitting the rear caliber and you could hear the front one rub as well. I also found out the safety snap pin was missing in the back brake, a new bushing was needed for the rear shock and lock for the front shock was missing (not huge deals but speaks to the lack of preparation for getting the bike ready to sell by the shop). I reached out the store and they were very accommodating and agreed to address the issues. So, I decided to keep the bike and take it out to a very easy local trail. My mistake as I should have just returned it. On my ride the after switching to the highest gear in the back the chain just came off. I was able to get it back on continue riding some more but again after switching to the highest gear the chain came off (this time possibly damaging the derailer). It was unsafe as a rider and when the chain came off the second time it was pretty dangerous. I returned the bike and the store told me I busted the derailer and took $250 off the return price. Basically, the bike was sold was not safe and not properly inspected or tuned up properly. It was missing parts, had warped rotors and something off that was causing the chain to come off when switching to the highest gear. It also took several days to get my refund and me having to follow-up several times. I can't recommend buying a used bike from here. It was all really a shame. The store has a cool vibe with half bike shop and half sandwich shop. The bike shop carries Kona bikes which are solid. Unfortunately, mechanical issues with the bike I bought and the result ending in a poor customer experience. If they had just charged me a restocking fee for returning the bike, I would have been fine with it. But to tell me I broke the derailer when something was off with the setup just didn't seem fair. Hope you have a better experience if you use them...there are a lot of nice things about the shop but it didn't work out for me.
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July 2022 by Tara Venturi
The new pizza place Half & Half Pizza Co is great! You can choose from many different cheeses, sauces, and toppings! You can even get duck confit on your pizza! Very cool concept! Great job Will F. you always amaze me with your food and this pizza is special! Go try this!!!
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March 2022 by Simon Laufer
Helpful and pleasant staff. My bike was fixed quickly and the work was very professional. Good prices as well. Recommended ???
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October 2021 by Jolie H.
Brought my bike in because the gears weren't working properly. They looked at it and were able to make the adjustment while I waited! Charged me a reasonable fee and I was on my way. Great experience!
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August 2021 by Katie D.
My son stopped in shortly 30 minutes before closing and waited for 20 minutes. The store was deserted. The girl at the sandwich shop told him to ring the bell and someone would help him. I don't live in Lake Bluff, so I'm not sure not sure if the sandwich shop has any association with the bike shop (?) --either way, my 14 year old stood around with a tire off his bike for 20 minutes. I made the hour round trip drive and picked him (and his bike) up.
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July 2021 by a m
Barrett is an outstanding mechanic with a can-do attitude approaching any problem. He's been very supportive of riders in our community and I couldn't recommend LB Hub and Cycle enough!
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May 2021 by Nichole Castillo
This place is amazing!!! The food is tasty and the service is slow but efficient. Would recommend!!!!! ??
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March 2021 by Criselda S.
This store is a good hole in the wall. One side is bikes and the other side is food. Used bikes are still good quality and for a good price. Very friendly atmosphere and it's all thanks to the great employees. It's the only bike shop I recommend that's near for my friends so they don't buy some okay quality bikes from other big chain retailers.
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March 2021 by Tom Piram
Went in for some repairs, everyone was so friendly and knowledgeable, and the prices are unbeatable. This is THE place to go.
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February 2021 by G H.
The food at Bonk is worthy of its own Yelp page. Missed this little gem as it opened during COVID but the sandwiches are outstanding and reasonably priced for the quality. LF / LB needed a new option with Market House taking a breather and Bonk plugs in well. Bonus points for understanding that real Texas Chilli ain't got no beans! Bike shop has always been a great spot - super knowledgeable and friendly - but the food addition was a great call. Great website and online ordering add to the appeal. 'Bonk" though? Is that an acronym?
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February 2021 by Ian B.
Amazing service! I needed parts and repairs on my bike quickly and Barrett(?) and the crew really came through. Would recommend them to anyone.
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November 2020 by Shaun Hunter
Very friendly and helpful staff!! Buy or service your bike here!
