I went to the store in Lake Bluff needing to purchase new box springs and base frame. Tony said he would be happy to help with this purchase. Super nice and patient with all my questions. Tony is very knowledgeable and made the process easy
October 2023
Ryan was great! Super helpful and didn’t pressure me to purchase on the spot. He remembered the beds I was deciding between and got the order all set in minutes when I decided I was ready! Very impressed.
September 2023
I was very pleased with the service I got at Mattress Firm. I had purchased a mattress that was too firm, and, it was really easy to use the 120 Day Guarantee to trade it in for a less firm model.