“Kai was AWESOME!!!!! She was very knowledgeable and supporting. Had a cracked screen on my S23 and in 1.5hrs my screen was fixed. Best Tech Repair in Illinois!!!! Thanks”
“AT&T in Waukegan is such a great place! They are kind, friendly, & professional!! I was helped by Michael who made sure I got everything I wanted! Luis was there and super kind & helpful as well! Thank you guys so much!!!”
“Phallen was very patient and kind. He assisted me with getting back into my online account, took care of my billing issue and set up my auto pay. I would highly recommend him and this store!”
“I came to cricket because my phone disappeared upon entering jovana greeted me and assisted me in deciding and purchasing a new phone even though it was bad losing the phone it was an excellent experience meeting jovana at this store today”
“If I could give this location 10 stars I would. They have a employee working there named Brandon he is beyond helpful and kind. What a wonderful experience I was actually here with a friend I would love to switch my service here!!”
10AM - 8PM
141 Skokie Blvd, Northbrook“I came to this T Mobile location to help me file an insurance claim with Assurant. After several unsuccessful calls to Assurant, Anthony DeFrancisco, Store Manager, stepped in to ensure my claim was completed. He handled my situation calmly and treated me with respect. He is a great example of exemplary customer service - T Mobile is lucky to have an employee with such high value. Thank you Anthony!”
“Cris helped my family with a complicated, snarled phone sharing situation that we have been struggling to manage. He was quick to understand the situation, forthcoming about our options,and extremely knowledgeable about solutions. We are appreciative for his professionalism, consideration, and effectiveness. Thank you, Cris!”
“They stayed late after the store closed to make sure my 4 phones were setup and working correctly. Leron is the guy to goto, he was great. Straight forward and will tell you how it is bluntly. Kept us entertained and laughing while he was working. Will be going back here for his assistance with phone issue going forward”
10AM - 8PM
1330 N Lewis Ave, Waukegan“We had a really good experience getting new phones and service today. Manager and staff were extremely helpful we got some awesome new phones today!! This location is great!! I would highly recommend”
10AM - 8PM
3900 Fountain Square Pl, Waukegan“I had come in with a shattered back panel on an iPhone 14 pro max. They were able to get it fixed in the time I spent shopping at Walmart! It took around 1hr 30 min. If you’re looking for someone knowledgeable with fantastic service, and competitive prices, these are your guys.”
“Great experience! We came in to upgrade our plan and purchase two new phones with Frank and he’s the best. Very knowledgeable and attentive. Mauricio explained the process and was so helpful. Highly recommend this location!”
“really loved this place super freindly great prices and awesome deals will definetly be coming back! one of the best boost moblies ive been to in a while.The staff is really nice and alwyas gives me awesome deals”
“Amy the rep who helped me provided service exceeding my expectations. She helped me by reducing my bill and completing a claim form to get a replacement phone. Shop here in confidence!”
“This is the second time I’ve been at the shop and both times five-star experience! Both gentlemen that helped me with my daughter’s iPad where fast and knowledgeable… they took care of my problem quickly and I was able to take my daughter’s iPad home in minutes! I will definitely continue to come back!!!”
10AM - 7:30PM
1320 N Lewis Ave, Waukegan“MetroPCS gives me the best signal strength of any carrier I have had in the last 3 years. I currently have Sprint which is very poor.. so is Cricket, AT&T, T-Mobile.”
“Very easy and simple expierence! Their deals were great for my situation and they were very respectful and kind in answering all of my questions. I highly recommend coming to this store, yes it's in a bit of a bad area but they employees sure did brighten up the block.”
10AM - 7PM
55 McHenry Rd, Buffalo Grove“I upgraded my iPhone at the Buffalo Grove store and the rep helped me understand the costs, and transferred my information as well as installed the screen saver. Overall a great experience and I will definitely return for all my future phone needs.”
10AM - 7PM
2231 N Lewis Ave, Waukegan“Melissa helped me with my upgrade today and she was wonderful and knowledgeable on the specs of the devices. The accessories were also free with my device purchase. Over are it was great and a great conversation ?”
“Maguel helped my handicapped niece and I get her a new phone. He could not have been more patient & helpful. The store is not wheelchair accessible so he had to help us outside of the building. He was incredibly kind and knowledgeable.Thank you, Maguel”
“They took care of us promptly and got me the phone I was looking for and answered all my questions about it without any hassle. Great customer service. Thanks for the good experience.”
“Lyman the manager is a great guy did his magic on my IPhone this afternoon which is fully functioning again. Highly recommend him for purchasing, setting up, and just a full review of your plans. Full service!Thanks Lyman”