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“Luis was exceptional! I came in with two energetic kids and a broken phone. Luis helped me quickly access my account, confirmed my upgrade, and even helped me transfer all my information over to the new device. He was kind and patient with myself and my kids. 10/10 experience!”
“Roxanna the wonderful woman that helped us at the Belvidere location near Park City, IL was very helpful! She was patient, knowledgeable and kind! Please give this awesome person a raise! These were my first two phones and she was very professional!”
“Agustin is terrific. I've been with Boost over 10 years and just went in this location for the first time today. I'll absolutely be back to upgrade as he's incredibly knowledgeable and friendly.”
“Graciela has amazing customer service! I bought a phone off her she transferred everything from my old phone to my new phone and made the process fast and easy !! Definitely will be coming back”
“The General Manager Ady at the Boost Mobile store is a true blessing!!! I transferred from Xfinity to Boost and she made the experience smooth and pleasant! A true professional in every way. If this is the way a customer is treated with Boost, I'm glad I switched. Thank you Ady! And thank you Boost for having her there!!!!!”
“Jefferson is amazing! My mom was visiting from Florida and was having a hard time getting the help she needed. Jefferson was extremely patient and knowledgeable. He was able to resolve things for us. We are so happy with the service Jefferson provided. GREAT CUSTOMER SERVICE! Ty again!”
“Erik was tied up for a hr with me and my phone issues. We talked to 4 representatives and still wasn’t able to get what we need done. I truly appreciate his patience and kind advice. It made the process that much smoother! Thank you so much Erik!!”
“Came back disappointed from “ubreakifix” after they said to get it replaced from apple care . My I-phone had a little water damage which was diagnosed in 5 mins and fixed in 10 mins.Outstanding service by brother Abby . Also very competitive rates.”
“They took care of us promptly and got me the phone I was looking for and answered all my questions about it without any hassle. Great customer service. Thanks for the good experience.”
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“We got there and the moment we entered we were greeted and asked if we needed any help, we were planning to switch so we asked what offers they had. We picked out our 2 iPhones and Samsung and they were activated quickly activated. Citlali answered any questions we had and assured us that the cricket wireless service was great and reliable. I would definitely be coming back, and I will definitely be recommending to family and friends”