CVS Health is conducting coronavirus testing (COVID-19) in select states. Tests are limited to eligible individuals, and minors under 16 must be accompanied by an adult. They offer both lab testing and rapid testing, though high demand may cause delays. Customers generally find the staff at CVS to be helpful and friendly, with one reviewer praising an employee named Sarah for her kindness and assistance. The locations are often busy, but customers are usually able to get through the drive-through or get their prescriptions inside quickly. While some find the staff less friendly, most are there for the efficient service rather than to make friends. There have been a few issues, such as a frustrating experience with the automated phone system, but overall, customers seem satisfied with the customer service and deals offered by CVS. One reviewer even had a positive experience transferring their prescriptions to the store, thanks to a helpful and pleasant pharmacist.
Today was the best interaction I've had thus far at the best CVS I've ever filled at. Top-notch team: professional, warm, and non-stigmatizing. This is how it's done. You treat EVERYONE, no matter what they look like or what their prescription is for, with dignity and professionalism. Great job!
October 2025
By far the best CVS I have ever visited in any state. Employees are prompt, helpful and warm.
September 2025
Very good. Pricing much better than Walgreens. Wish CVS was in Huntley.