Walgreens Pharmacy

Convenience Stores , Pharmacies
Hours:
100 North Randall Road, Lake in the Hills IL 60156

Tips

Hours

Monday
7:15 - 9PM
9 - 11AM
11:30AM - 6:45PM
Tuesday
7:15 - 9PM
11:30AM - 6:45PM
9 - 11AM
Wednesday
9 - 11AM
11:30AM - 6:45PM
7:15 - 9PM
Thursday
7:15 - 9PM
11:30AM - 6:45PM
9 - 11AM
Friday
9 - 11AM
11:30AM - 6:45PM
7:15 - 9PM
Saturday
1:30 - 5PM
9AM - 1PM
Sunday
1:30 - 5PM
9AM - 1PM

About Walgreens Pharmacy

Walgreens Pharmacy is viewed by many as the best pharmacy in town, with pharmacists described as very knowledgeable, always very happy, polite, and helpful. Customers report great experiences, especially during busy times like receiving vaccines. The staff maintains a positive attitude, multitasking to help with the volume of guests while being comforting, quick, and personable. The location has a handy, little waiting area designed for relaxation for families. However, significant frustration exists with the phone system. Customers report being on hold for at least 20 minutes every time they call, with waits sometimes reaching 45 minutes to refill medications. The phone system seems to place callers on hold repeatedly, which is frustrating and makes people dread calling. Some note that prices are inflated, but this is attributed to the convenience store model. Overall, the in-person service receives high praise for kindness and efficiency, while the phone service is a consistent and major challenge.

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