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“Larry is amazing. So happy I switched 2 years ago! Saving $ more coverage and excellent above and beyond SERVICE. Last minute we needed coverage on a holiday weekend and he got us covered and able to use our boat! HIGHLY RECOMMEND! !”
9AM - 4PM
8 Executive Ct # 3, Barrington
Insurance
“I may be old fashion but I was interested in getting some quotes for my insurance needs and started to fill out the typical stuff and I got to a point where I just said its enough and quit. I entered my phone # and Email address early on and finally gave up and quit. Yep I got calls and emails saying that there was a quote waiting for me so I followed the link to more questions and I gave up. Then the calls started. What did I start!!! Then I got a quote from State Farm in the exact format that I was looking for. I called and I got a person Julian - now my agent who answered all my questions and was able to send me quotes as I was on the phone. Wait!! ....am I in the twilight zone? I printing stuff and getting what I needed. My wife and I had some errors to do and when we got back I would validate all this stuff. I called and he was there ... (no automaton) a real person. A few more exchanges and I called and he was there again. We closed the deal and set up my payment date to when I would have money in the check book. I hope this was not a lucky stroke of luck but it made my day. I saved a lot of money today and hope it was not a dream. Thanks to Julian I have hope for customer service. I guy that knew what he was doing and help my wife and I through some tasks made easy by Julian. I wish him well and hope his career is bright. It's up to State Farm now to keep him on the payroll, he's an value added resource. Congrats to to well done job!!!”
9AM - 5PM
2114 Plum Grove Rd, Rolling Meadows
Insurance
“Agent was very helpful and knowledgeable of the information. My experience was very precise, communication was top level, it was one of the best experiences overall!”
“I want to thank Mrs. Agata for such professionalism. I’ve never met anybody more kind, patient, profesional and always ready to help. She always replay back to our email, phone calls, texts right away. Thank You!”
8:30AM - 5PM
38 S Plum Grove Rd, Palatine
Insurance
“This is an amazing office! My family has been insured with the Hugh Mastersons office for years — both our homes and cars. The team is truly exceptional: always ready to help, willing to listen, and consistently providing the best advice tailored to our needs. Their professionalism and genuine care give us real peace of mind. If you’re looking for a supportive, reliable, and highly professional insurance office, do not hesitate to call them. Highly recommended!”
7:30AM - 6PM
480 W Half Day Rd, Buffalo Grove
Insurance
“Working with John, he won my business, and made me feel informed, and good about working with Michael‘s Branch. He went above and beyond, and I look forward to bringing him more business in the future. It’s been a great experience so far.”
“I had a great experience working with Mila. She helped me find a new policy that saved me money and made the entire transfer from another state process quick and stress-free. Everything was clearly explained, handled professionally, and wrapped up much faster than I expected. I really appreciate the support and highly recommend them!”
9AM - 4PM
410 E Main St Ste 100, Barrington
Insurance
“I have been a client of State Farm with Anne Groh Beckman as my agent for many years. Anne and her team provide exceptional service. They return calls and emails quickly and are always professional, pleasant and eager to help. Amy Vanderwerff, Account Manager listened to my concerns regarding the rising costs of my auto policy and found a way to lower the cost. I highly recommend using Anne and team for all your insurance needs.”
“WFSTA have been everything we could have hoped for, and more, as a source of financial advice for our family. They are dedicated to listening to the client's dreams, and hesitations, and then providing a gamut of options - with carefully tailored recommendations - but with absolutely none of the 'pressure tactics' we experienced with other businesses. All the members of the team appear to be committed to providing the best service possible, and always with a friendly face. I cannot recommend them highly enough.”
“I haven’t shopped insurance in years. I hate the process and have never found it worth my time. When I got the call from Luke, my instinct was to hang up on him. But he caught my attention pretty quickly and explained the benefits of exploring my options. I let him run me a quote and within minutes he could save me HUNDREDS. Not only did I get savings but he also helped me upgrade my coverage to make sure I was properly protected. Thank you Luke!!!”
“Amazing service, I worked with Yuliia and Daryna, they were responsive and extremely helpful, answered all my questions and helped me to enroll into insurance that worked best for me. I am satisfied with the service and how operative they were. Definitely, I will come back.”
“EXCELLANT SERVICE BY Mr Daniel Adinyayev. SAVES LOT $ FOR AUTO & RENTERS INSURENCE.PLEASE GIVE ONE CHANCE TO Daniel Adinyayev FOR AUTO INSURENCE QUOT BY GIWITH MY NAME CAN SAVE LOT $ POLICY”
“Jennifer and her office are great but I would love to say the personal touch that Lorri Tluczek has given my family for many years is the best! She truly cares, always has the answers, always follows up and follows thru in a timely matter so to take any stress away. She is the backbone of the office! I work with clients who are sometimes in need of insurance and always recommend my State Farm office and know they will be happy too!
Thank-you!
Jan Beugger”
“Laura is absolutely amazing – both as a person and as a professional. I couldn’t be happier with the service, and I’ll definitely be recommending this company to all my friends and family.”
“Bradish was able to find me the best policy, saved me tons of money and Chris has been fantastic about changing my policies, filing claims and just advice in general. Would not go anywhere else!”
8:30AM - 5PM
801 N Milwaukee Ave, Libertyville
Insurance
“This agency is always very helpful, the team works with you to ensure that you are paying for the insurance that you require. They listen to your needs first instead of just offering you something that you won't need. Heather and Dawn are great to work with!”
“Roman Sher is very polite and pleasant representative of AllState. I am work with Roman a couple of years, and I hope I will continue work with him. Thank you for this representative...”
“To my friend Cliff he is wonderful best long time friend and he is wonderful state farm agent for 45years may God blessed loveya your friend Jon Ferguson xx??❌️❌️❤️?”
“I have been with American Family Insurance since 1995 and could NOT be happier with their products & customer service. I was very lucky to have connected with an amazing agent from the beginning. I did not realize how fantastic my first agent was until she retired and I was transitioned to a new Agent -- after several issues with her, I transitioned to another Agent, and had the same unsatisfactory experience. After calling the AmFam HQ in Madison, I was connected with Trevor Pachis of Pachis & Associates -- WHAT A 180* turnaround!
Trevor and I met personally, first, and he gave me his cell phone number to text him directly with any issues I might experience. And he lived up to that promise as I've had to connect with him a couple of times over the past year. Always responsive, always got me in touch with the right person at his Agency, and every challenge I experienced was handled near-flawlessly.
Recently, I had a need to revisit my Homeowner's Policy for changes to my coverage levels, so I texted Trevor & he connected me with Kristi Johnson. I have been attempting to review/revise my Policy for a number of years and had several challenges in doing so until I finally was blessed with having a meeting with Kristi.
What has taken several phone calls & a lot of frustration on my part prior to connecting with Pachis & Associates, Kristi came to the meeting prepared by already reviewing my Policy, had some suggestions, listened to my thoughts on coverage, and she was able to reconcile in 45 minutes what I'd spent blood, sweat, and tears (mostly tears) trying to do on my own for far too long! Kristi knew exactly what I wanted, we discussed thoughts I had (even though I am not an expert), and reconciled everything I needed to in one telephone call. She is AMAZINGLY knowledgeable & I felt like my business was not only important to her, but important to get right the first time so that this could be my last call to AmFam about my coverage.
In short, I am over the moon to have finally found a partner in Pachis & Associates and have the privilege of working with Kristi. I was spoiled with my first Agent & her level of customer service (I just didn't know it) -- I now feel spoiled again, and that has been a long time coming! I wholeheartedly recommend Pachis & Associates and, especially, Kristi & Trevor -- nobody is going to claim that Home and Auto insurance is something you want to spend time finding or reviewing, but at least Kristi & Trevor have taken the pain out of it for me. And that has been a long time coming! THANK YOU BOTH!”
“Kiki is the best! - answers all questions, makes suggestions and is always there when we need advice or to file a claim. We'd worked with her before (different agency) and she was our go-to then as well. Professional, helpful, and has a great sense of humor. What more could one want in an agent?”
“Been with the Fiorelli Agency since 1975. Always a great experience. Never once have I shopped for better rates. On top of this, I worked for Allstate in the Home office for 32 of those 50 years.”
9AM - 5:30PM
2500 W Higgins Rd Ste 1015, Hoffman Estates
Insurance
“I have not had to file any claims (thankfully!), but Joe is great at answering all of my questions. As a first time home buyer, I was a little clueless and Joe explained everything simply for me and answered all my questions.I also feel that he took time to ask the right questions and helped align me with a policy that fit my needs. I don’t feel oversold or underinsured.He is easy to work with and responsive. I have had questions about my policy and billing, and he, once again, was able to explain things clearly and answered all of my questions timely.”
“I've had nothing but great experiences with Paul and his office staff for the past 15 years. Been prompt with getting back to me. Have stayed with Allstate because of the agency not the company. Thank you Paul!”
“Gold Star Agency is greate company, they are the one who I was looking for whole my experience, especially Halyna she is very nice and always responsive, helpful, she knows what to do. Thank you very much for your service! Definitely recommend for those who is looking for commercial insurance for trucking.”
“I am really not the type to leave reviews, but I felt like I had to say something about Don and this agency. He helped a family member out and actually saved us money, no bullshit and no pressure. He explained things other agents completely missed, got the documents over to the mortgage company very fast, and we ended up getting a refund. The whole conversation was under 45 minutes, which I really appreciated because I do not like wasting time.
He was also honest about rates going up in 3 years and did not try to pretend everything would stay the same. It just felt good talking to someone who was not full of shit for once.
The agency as a whole has been really solid too. They have followed up even after the policy was already in place. Within about 5 minutes of me texting Don something I needed done, the agency had it handled within an hour. I did not have to chase anyone or waste time with pointless back and forth.
Don I hope you see this and your bosses stop micro managing you.”
“Both Steve and Ingrid Hapanovich have taken care of my family's insurance needs for nearly 20 years. They have always been responsive when we've had questions or emergencies. Furthermore, any additional insurance recommendations they have provided us have always been based on our needs and with our best interests in mind. They truly exemplify what it means to be "In good hands".”
“Jimena was great at explaining every detail of the insurance. She was very friendly,patient,and kind.My husband and I were satisfied with the service received in this place !”
8:30AM - 5:30PM
1141 S Arlington Heights Rd Unit G, Arlington Heights
Insurance
“I had an outstanding experience with Dale Hentrich and his team at Farmers Insurance. From the very beginning, Dale was incredibly responsive, thorough, and professional. He took the time to ask the right questions and truly understand my goals as a customer, ensuring that I had the best coverage to fit my needs.
What really stood out was how he went above and beyond my expectations—not just providing quotes, but explaining the details in a way that made everything clear and easy to understand. His dedication to customer service and attention to detail made the entire process seamless and stress-free.
If you're looking for an insurance agent who genuinely cares and puts in the extra effort to make sure you're covered the right way, I highly recommend Dale Hentrich Agency. A+ service all the way!”
9AM - 5PM
331 W Northwest Hwy #101, Palatine
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“I am so pleased with Cindy and her efforts for excellence and customer satisfaction. Cindy is always able to provide a correct answer and researches anything that might not be totally clear.”