H&R Block offers reliable tax preparation services, with professionals who understand taxes and aim to maximize refunds for their clients. Customers can choose to meet in person at their local office or use the Digital Drop-Off service to work with a tax consultant from home. The company prioritizes client well-being by maintaining clean offices, disinfecting frequently, and practicing social distancing to ensure safety. Reviewers frequently highlight the helpfulness and professionalism of the staff. Many customers express appreciation for the detailed assistance they receive, with tax professionals taking the time to explain each step of the process. Specific agents are praised for their thoroughness and ability to address concerns, especially regarding potential scams. Clients feel supported and informed, which leads to a positive experience. Overall, H&R Block is recognized for its friendly environment, knowledgeable staff, and commitment to providing excellent service, making it a trusted choice for tax preparation needs.
Great visit Fast service Glass of water Receptionist was friendly & kind Rep Virginia was funny & nice & explain step by step & got it all done Thx ( Lansing HR Block staff)
April 2026
Latasha C. Is amazing! She is very knowledgeable and very patient and professional.
April 2026
Margaret Cartwright at the H&R Block in Lansing illinois location on Torrence Avenue helped me and my husband file our taxes. She was very efficient and professional. We had a nice experience filing taxes with her. H&R Block should be proud to have her as a tax preparer. Thanks!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
