{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I had an impossible bolt to find. I went through every option I thought I had until Jesus Rivas came to the rescue. He didn't give up and found me the bolts I needed. Thanks Jesus.”
“Ace is the place! Has what you need and higher quality of items, for your repairs.
Propane tanks filled and sold here. Great selection of garden products and needs.
Screen and window repair.
Has large selection of lawn, yard, power equipment.”
“I have walked in to harbor freight and asked a person who was working and he got me to my destination of the store for what I need I am so happy for that customer service way to go keep it up and I will come back”
“Always a great experience. The staff will always help out with advice and assist with everything. Overall if I am looking for something specific, will go there every time vs Big Box hardware stores”
“I love coming here! Every time I walk in, there is always someone willing to help recommend and find exactly what I need. It is so much nicer to shop at a local store like this than to wander around a massive big-box retailer. The customer service makes all the difference!”
“Went to this store looking for a LONG punch set. Mr. Barcenas Mr. Sandoval were very helpful and informative in guiding me to find this tool i needed. Even went into detail as to which correct size i needed. Very professional. Highly recommend this location”
“I recently took in a patio screen door to be rescreened. I wasn’t sure it could be done because the door is 35 years old, the frame partially rusted, and the screen was in tatters. The young man at Ace took it and set it up to be replaced by the “screen guy” who would be there tomorrow. He asked what kind of screen I wanted, light or dark, and being embarrassed because I know nothing about screens, I said just replace it with light screen because that’s how it was originally made. Also, I thought the light screen would provide better visibility to the outside. I was pretty sure I’d get a call saying there’s nothing we can do with this, you need a new screen door. Then I got a call from Ed saying it was done, but he wanted to double check that I didn’t want the dark screen, that he would redo it at no extra cost if I change my mind. He discussed that the dark screen actually provides better visibility because it absorbs light rather than refracting it back to your eyes, and it’s sturdier, considered “pet safe”, and it doesn’t billow out with contact, but stays firm in the door. So I said yes, please switch it. There was a minimal difference in cost to upgrade, so I am very happy about the price, look, and the functionality of the screen. Ed also loosened all the rusted screws so the wheels could drop properly. I am pleased with the exceptional customer service and product I received.”
“This is one of the best Ace I have been to. The employees try to help to the best of their knowledge. Always friendly and even in a power outage, they are their to help everyone.”
“We have purchased our hardware needs from Lake Forest Ace Hardware since we moved here years ago.
One of our purchases was a large Weber grill.
Late last week we had a storm in the area and our beautiful grill was picked up by a micro burst and tossed across the patio.
We called the hardware owner Chris and he personally came over and placed everything inside it that was all tossed into a mess back in perfect order and made sure it was working perfectly.
WHO DOES THAT !!!……..YOU CAN DEPEND ON THEM !!
THANKS CHRIS”
“Wonderful store with awesome employees. I interacted with 3 different employees and all of them were wonderful to deal with. I would highly reccomend Harbor Freight and especially the Vernon Hills store.”
“Scott is an incredible guy. I came in with a cabinet drawer handle that was driving me up a wall. Scott took it to the service center and tapped it for me. He was professional and easy to work with, and people like Scott truly are keeping brick and mortar stores alive in today's world. Give that man a raise - it's harder than it has ever been to find good people and having an employee like Scott at your store is a blessing. So whatever manager or community engagement rep reads this - for real, give him a raise. Only a matter of time until somebody walks in and offers him more than he's getting paid now. Thanks Scott!”
“How do I give this place 6 stars? Very attentive, kind and knowledgeable staff. There has yet to be a single time that I walk into this store and some doesn’t stop me, ask if I need help and point me to exactly what I was looking for. This is what a hardware store shopping experience should be like. Thank you to the amazing staff at Ace. Next time I have to remember to get staff names to add kudos directly to the review.”
“Tom at the Lake Zurich Rental center really helped me out. I was planning on renting a sewer rodding machine because my shower was backing up. After listening to my issue tom suggested the issue was in my septic field. Turns out I took the cover off and the tank was totally full. Tom chose to help me solve my problem over the phone instead of just trying to rent me a piece of equipment. I will think of this rental department whenever I need another tool to rent. Thanks again TOM!”
7:30AM - 4PM
20175 N Rand Rd, Palatine
Hardware Stores
“Paul in online sales went above and beyond to expedite my order. While I certainly appreciate the convenience of online sales, it is extremely satisfying to talk to a real compassionate human being like Paul. I received my part in less than 24 hours thanks to his special attention! Thank you Paul & Arlington Power Equipment!”
“My go to place when I cannot find a specific something at the big box stores. The staff is helpful and friendly. The store layout is easy to follow find what you need. Also I like to just browse the store as they have nice in store only deals as well.”
“They were quickly to remove the old carpeting they vacuumed and cleaned up then they proceeded to install the new car padding and carpeting and in a matter of hours I had a new beautiful new flooring”
“Employees are very nice and helpful when you need them.
This place is a toy store for anyone who works with their hands, whether it be professionally, DIY, or as a hobby..”
“I just want to share my experiences at H.F.T. at Gurnee by being greeted and treated like family so thank u Lori and Destiny and Jessica for my new saw that I'm enjoying so thank u.”
“The customer service Rep Lata Rao was extremely helpful and ordering was easy. I’m very pleased with my product. Will definitely order again. I had a great experience with Koffler. We order furniture corner gaurds and requested custom cut....All done very well.”
“We had HD install new carpet on the stairs down to our finished basement. We couldn’t be happier with every step of the process. Our salesman was very helpful in helping us make our selection. The time for our measurement and delivery/install were very reasonable and the two installers did a wonderful job - careful, clean and very friendly. We appreciated how they explained the difference between a waterfall installation and a Hollywood installation - something we had never heard of before, but opted for it and are glad we did. It all looks beautiful.”
“Great home depot. Love the smell of it when I first walk in the store. Last year got me and my mom a above ground planter the we put hurbs in (plant didn't survive though because we lwk suck at gardening noy the point anyway) it was great for that. We also redid some of my backyard near my back door and replaced some of it with Vargo rocks with there lawn cloth at the bottom and hydrangea plants that are thriving. All of this we got from this home depot and they for shure live up to there slogan...this home depot let's the doers get more done. The staff there is also really nice in storeand in the gardening section...one time I needed to find chain oil and i couldn't find it until one pf the many helpful
people there helped me find it. Over all 11/10”
“Awesome service. The lady at the online pickup area was so helpful and friendly. I wish I remembered her name to give her recognition in this comment—five stars on selection, value, and service.”
“Recently purchased a Toro mower, was set for delivery. Cathy from the store reached out because of a setup problem on the mower in stock. She reordered and had the new mower in my garage 2 days later. Cathy was in contact from start to end. Great customer experience.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“The store is so well stocked and neatly arranged, it was a real surprise to me while I was waiting for my knives to be sharpened. I found coffee, machines, vacuum, cleaners, and all kinds of tools, lightbulbs, even shoe insoles. It’s got the amount of merchandise in Menards in a very small space so if you don’t like a lot of walking, go to Ace, the service machines lawnmowers, maybe, fix windows and screen doors and perhaps other services that I’m not aware of if you have to call.”