155 Peterson Road, Libertyville IL 60048
“The store is so well stocked and neatly arranged, it was a real surprise to me while I was waiting for my knives to be sharpened. I found coffee, machines, vacuum, cleaners, and all kinds of tools, lightbulbs, even shoe insoles. It’s got the amount of merchandise in Menards in a very small space so if you don’t like a lot of walking, go to Ace, the service machines lawnmowers, maybe, fix windows and screen doors and perhaps other services that I’m not aware of if you have to call.”
19087 W Casey Rd, Libertyville IL 60048
“I had an impossible bolt to find. I went through every option I thought I had until Jesus Rivas came to the rescue. He didn't give up and found me the bolts I needed. Thanks Jesus.”
4806 Grand Avenue, Gurnee IL 60031
“Ace is the place! Has what you need and higher quality of items, for your repairs. Propane tanks filled and sold here. Great selection of garden products and needs. Screen and window repair. Has large selection of lawn, yard, power equipment.”
940 W Dundee Rd, Arlington Heights IL 60004
“I have walked in to harbor freight and asked a person who was working and he got me to my destination of the store for what I need I am so happy for that customer service way to go keep it up and I will come back”
1590 Old Deerfield Rd, Highland Park IL 60035
“Always a great experience. The staff will always help out with advice and assist with everything. Overall if I am looking for something specific, will go there every time vs Big Box hardware stores”
1393 Half Day Rd, Highland Park IL 60035
“I love coming here! Every time I walk in, there is always someone willing to help recommend and find exactly what I need. It is so much nicer to shop at a local store like this than to wander around a massive big-box retailer. The customer service makes all the difference!”
340e East Rollins Road, Round Lake IL 60073
“Harbor Freight has become my go-to spot for tools and supplies. Excellent value, good quality, and the coupons make it even better. Friendly staff and easy parking. Highly recommend!”
2080 E Grand Ave, Lindenhurst IL 60046
“I recently took in a patio screen door to be rescreened. I wasn’t sure it could be done because the door is 35 years old, the frame partially rusted, and the screen was in tatters. The young man at Ace took it and set it up to be replaced by the “screen guy” who would be there tomorrow. He asked what kind of screen I wanted, light or dark, and being embarrassed because I know nothing about screens, I said just replace it with light screen because that’s how it was originally made. Also, I thought the light screen would provide better visibility to the outside. I was pretty sure I’d get a call saying there’s nothing we can do with this, you need a new screen door. Then I got a call from Ed saying it was done, but he wanted to double check that I didn’t want the dark screen, that he would redo it at no extra cost if I change my mind. He discussed that the dark screen actually provides better visibility because it absorbs light rather than refracting it back to your eyes, and it’s sturdier, considered “pet safe”, and it doesn’t billow out with contact, but stays firm in the door. So I said yes, please switch it. There was a minimal difference in cost to upgrade, so I am very happy about the price, look, and the functionality of the screen. Ed also loosened all the rusted screws so the wheels could drop properly. I am pleased with the exceptional customer service and product I received.”
609 East Hawley Street, Mundelein IL 60060
“This is one of the best Ace I have been to. The employees try to help to the best of their knowledge. Always friendly and even in a power outage, they are their to help everyone.”
825 S Waukegan Rd Ste a8, PMB217, Lake Forest IL 60045
“We have purchased our hardware needs from Lake Forest Ace Hardware since we moved here years ago. One of our purchases was a large Weber grill. Late last week we had a storm in the area and our beautiful grill was picked up by a micro burst and tossed across the patio. We called the hardware owner Chris and he personally came over and placed everything inside it that was all tossed into a mess back in perfect order and made sure it was working perfectly. WHO DOES THAT !!!……..YOU CAN DEPEND ON THEM !! THANKS CHRIS”
555 E Townline Rd Suite 2, Vernon Hills IL 60061
“Wonderful store with awesome employees. I interacted with 3 different employees and all of them were wonderful to deal with. I would highly reccomend Harbor Freight and especially the Vernon Hills store.”
945 East Belvidere Road, Grayslake IL 60030
“Scott is an incredible guy. I came in with a cabinet drawer handle that was driving me up a wall. Scott took it to the service center and tapped it for me. He was professional and easy to work with, and people like Scott truly are keeping brick and mortar stores alive in today's world. Give that man a raise - it's harder than it has ever been to find good people and having an employee like Scott at your store is a blessing. So whatever manager or community engagement rep reads this - for real, give him a raise. Only a matter of time until somebody walks in and offers him more than he's getting paid now. Thanks Scott!”
100 S Old Rand Rd, Lake Zurich IL 60047
“How do I give this place 6 stars? Very attentive, kind and knowledgeable staff. There has yet to be a single time that I walk into this store and some doesn’t stop me, ask if I need help and point me to exactly what I was looking for. This is what a hardware store shopping experience should be like. Thank you to the amazing staff at Ace. Next time I have to remember to get staff names to add kudos directly to the review.”
670 S Rand Rd, Lake Zurich IL 60047
“Tom at the Lake Zurich Rental center really helped me out. I was planning on renting a sewer rodding machine because my shower was backing up. After listening to my issue tom suggested the issue was in my septic field. Turns out I took the cover off and the tank was totally full. Tom chose to help me solve my problem over the phone instead of just trying to rent me a piece of equipment. I will think of this rental department whenever I need another tool to rent. Thanks again TOM!”
20175 N Rand Rd, Palatine IL 60074
“Paul in online sales went above and beyond to expedite my order. While I certainly appreciate the convenience of online sales, it is extremely satisfying to talk to a real compassionate human being like Paul. I received my part in less than 24 hours thanks to his special attention! Thank you Paul & Arlington Power Equipment!”
3232 N Lewis Ave, Waukegan IL 60087
“My go to place when I cannot find a specific something at the big box stores. The staff is helpful and friendly. The store layout is easy to follow find what you need. Also I like to just browse the store as they have nice in store only deals as well.”
3200 W Illinois-60, Mundelein IL 60060
“They were quickly to remove the old carpeting they vacuumed and cleaned up then they proceeded to install the new car padding and carpeting and in a matter of hours I had a new beautiful new flooring”
20254 N Rand Rd, Palatine IL 60074
“Employees are very nice and helpful when you need them. This place is a toy store for anyone who works with their hands, whether it be professionally, DIY, or as a hobby..”
3550 Grand Avenue, Gurnee IL 60031
“I just want to share my experiences at H.F.T. at Gurnee by being greeted and treated like family so thank u Lori and Destiny and Jessica for my new saw that I'm enjoying so thank u.”
2700 Lake Cook Rd, Long Grove IL 60047
“I don’t usually write online reviews for quick retail runs, but the incredible service I received at the Long Grove Menards deserves to be called out. In a world where big-box stores often ignore you unless you're dropping thousands of dollars, this team proved that every single customer matters. I bought a couple small items being electrical outlets and hardware to finish a small project and the staff here was incredibly helpful (Robert and Sean). Store was also very clean and insanely organized. Bye bye Home Depot!!! Menards just earned another repeat customer”
785 Oakwood Rd, Lake Zurich IL 60047
“The customer service Rep Lata Rao was extremely helpful and ordering was easy. I’m very pleased with my product. Will definitely order again. I had a great experience with Koffler. We order furniture corner gaurds and requested custom cut....All done very well.”
655 Lake Cook Road, Deerfield IL 60015
“We had HD install new carpet on the stairs down to our finished basement. We couldn’t be happier with every step of the process. Our salesman was very helpful in helping us make our selection. The time for our measurement and delivery/install were very reasonable and the two installers did a wonderful job - careful, clean and very friendly. We appreciated how they explained the difference between a waterfall installation and a Hollywood installation - something we had never heard of before, but opted for it and are glad we did. It all looks beautiful.”
3200 West Route 60, Mundelein IL 60060
“Great home depot. Love the smell of it when I first walk in the store. Last year got me and my mom a above ground planter the we put hurbs in (plant didn't survive though because we lwk suck at gardening noy the point anyway) it was great for that. We also redid some of my backyard near my back door and replaced some of it with Vargo rocks with there lawn cloth at the bottom and hydrangea plants that are thriving. All of this we got from this home depot and they for shure live up to there slogan...this home depot let's the doers get more done. The staff there is also really nice in storeand in the gardening section...one time I needed to find chain oil and i couldn't find it until one pf the many helpful people there helped me find it. Over all 11/10”
2050 IL-83, Round Lake Beach IL 60073
“This Home Depot is extraordinary! In particular, Ron in the paint department was extremely helpful, personable, knowledgeable, and kind! I brought in my 5 gallon paint container to be shaken and buy more supplies, he found everything I needed! To say I’m not that skilled in painting and painting needs is an understatement lol! Without Ron’s help, I would’ve purchased the wrong items. Give this guy a raise! Good work ethics are scarce nowadays!rewards should be given!Everyone employed at this location is friendly and helpful. I’ll definitely recommend this Home Depot to friends and family! Tricia Amaya”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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