8:30AM - 5PM
2441 Warrenville Rd Suite 400, Lisle
Banks
“I had been a customer for the last 10 years with two separate car loans. Both paid in full without any missed payments and always on time. They require a saving account in order to process a car loan. Just found out the savings account is now -15$ since they have been charging me
10$ non use fee and then 10$ since my account went below 100$ . That being said, it is really bad business to charge for an account they require. Called and they said my statements should have reflected the charges, but I never received any. I was going to apply for another car loan but not sure I want to do business with a company like this . Very disappointing from a loyal healthcare worker .
Kris miskiewicz
Update, manager if branch reached out and refunded all the fees. That you for the prompt response. I financed another vehicle last week. Smooth process.
Thank you”
“I have done business with US bank for many years. They are thorough, they greet me with a smile and show that they appreciate my business. I love this bank and never had any problems.....”
“I have had such a wonderful experience with the staff and management at this branch. I've recently called this location to get assistance over the phone and Jessica was very friendly and was able to address my request effortlessly. Although there is a BMO in Downers Grove, I am willing to drive a little bit further to Lisle and get their excellent customer service. A special thank you to Jessica and manager Robin for their exceptional care!”
“Having maintained both personal and business accounts with this institution for the past 36 years, I can confidently state that it surpasses the service offered by larger financial institutions. The accessibility and responsiveness are particularly noteworthy; direct communication with a representative is readily available, in contrast to the prolonged wait times often experienced with automated phone systems. The Savings Bank team consistently provides exceptional customer service, with tellers and support staff demonstrating a high level of professionalism and efficiency in addressing a comprehensive range of banking needs, including mortgages and CDs. I wholeheartedly recommend this bank and would rate its performance above the standard five-star scale.”