The Verizon store in Lisle is owned and operated by a small business, offering all the same devices and services on the Verizon network. The store meets every cellular need, from phones and tablets to accessories, with the added bonus of an exceptional staff. The culture is that of a family, extending to customers, with the most important part of the day being taking care of them. The staff lives to make customers happy. Reviews consistently highlight the best customer service experienced in a long time. The staff is described as super professional, respectful, pleasant to work with, friendly, and extremely knowledgeable. They go above and beyond, carefully explaining everything in detail without rushing customers. Specific praise is given for being excellent and quick with troubleshooting, saving the day when other locations could not help. The store itself is clean, and customers are greeted with a professional attitude. For these reasons, it is considered absolutely the best Verizon store in the area, with many customers stating it will be their permanent store.
I had the best experience at Russell Verizon on Ogden.The sales associate was very fast and knowledgeable. I upgraded to a iphone 16 promax and got the best deal..Thanks again and will definitely be back for more stuff
June 2025
They went above and beyond to get me set up. As long as I live out this way, I'll be headed to them. Super professional and respectful.
May 2025
Devin was excellent and quick with his troubleshooting service. Place was clean and I was greeted with a professional attitude. Thank you.
