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“This store is great! I was there last night for a new phone. Mike helped me through the entire process. He was kind and knowledgeable without being salesy. I am so appreciative- thank you!”
“I've had a Great experience with John. My phone was cracked and I was trying to transfer all my old information to my new phone. John figured out a way to make that happen. I recommend anyone, if you go to At&t see John he would definitely work with you to make things happen.”
“Emaile, your representative “went the extra mile” in taking care of my issue.
I thought that I had damaged my screen on my iPhone16. Emaile determined that all that I damaged was my screen saver. Upon replacing my screen saver she was not pleased with how the new screen saver was fitting. She proceeded to replace the newly installed screen saver with the Liquid Glass option! I really appreciated her professionalism.
Verizon can be very proud to have an employee of Emaile’s character and quality of service to all your clientele. Please pass along my appreciation to Emaile again!
Best Regards,
Bruce W. Weeks”
“DaShawn was very informative, clear, concise and friendly. We were informed of all our options, from model of phone, color, type of phone service and what each phone offers. He answered all our questions and was very efficient. We were happy we worked with DaShawn. Another great member of the Verizon team. Thanks, DaShawn for an excellent experience! Can’t wait for our new phones!”
“Lydia was extremely efficient in every way. She not only helped me turn my phone on but she helped us save money by getting a plan for both me and my husband. She’s the best!”
“Highly recommend! Good people, just fixed the speakers on my Imac for free!
I purchased numerous computers and phones from them in tue past, they are honest and give you real advice.
Planing to buy more from them!
Tell them what you like and they will find it at the price you can afford, new or used.”
“Just need to share the great experience we had today at this store. We appreciate how patient Sean and Adrian were with transferring our phones. They are very professional and were willing to take the time to do it right. Thanks”
8AM - 4PM
201 W St Charles Rd, Villa Park
Mobile Phones
“I went to 3 places before choosing this company and I'm so glad I did.
The owner is quick, efficient and honest about the repairs. His prices are affordable and he's easy to work with. My family and I are only using this place going forward.”
“Replaced my battery on my iphone 13 pro. Now I can use it for the next couple years! Sadiq is great and they have the best customer service experience than any other ubreakifix”
“Bart did an amazing job on my cracked iPhone 14 Plus screen he was very nice and explained how everything works such as the warranty and listed the pricing to me I would recommend this place to anyone who is in need of a new screen for their iPhone!!!”
“Went to ATT to get all switch over to a better deal and was greeted by Mike. He made sure all was all setup and I can tell he knows ATT. Thank you Mike for your great service.”
10AM - 8PM
1999 75th St, Woodridge
Mobile Phones
“I want to take a moment to recognize AB at Boost Mobile for delivering truly exceptional customer service. From the minute I walked in, he was professional, patient, knowledgeable, and genuinely focused on helping me find the right phone.
What stood out most was how confidently and clearly he explained my options, answered every question, and made sure I felt comfortable with my purchase. His attitude and work ethic are the reason I chose to buy a phone today he represents Boost Mobile better than anyone I’ve dealt with.
Employees like AB are rare. His dedication, customer care, and ability to create a positive experience directly drive sales and make customers want to return. Boost Mobile should absolutely recognize his efforts he has earned it.
Thank you, AB, for going above and beyond. I hope management sees the value you bring, because it truly made a difference.”
10:30AM - 7:30PM
6303 Woodward Ave, Downers Grove
Mobile Phones
“What an incredible experience!
Jesse, the owner, was absolutely great to work with. My son’s iPad needed a new screen, and not only was he able to replace it affordably, but he had it done in under an hour. I honestly thought we’d have to order parts and come back another day—but he took care of it so fast!
And I love the whole vibe of the place. He’s got a repair space, a Pokémon card collection area, and a vape shop all in one. It’s such a fun and convenient one-stop shop.
Highly recommend!”
“I was sent information that an upgrade was available to my current Verizon phone. I went to the store to see the new phome. I decided to upgrade, all charges were clearly explained. The phone color I wanted had to be ordered but only took a couple of days. When the phone came in, the purchase was as discussed previously, and Alec the sales associate transferred my data and Apps from my old phone to my new phone. The phone upgrade process went as advertised, I would recommend using this location for Verizon phone purchases.”
“Jeremy was busy with another customer but took the time and in between helping the other customer he took care of me very pleasant very thorough. Very efficient great service.”
“would like to take a moment to recognize Zoe at the Boost Mobile store for providing an exceptional customer service experience. From the moment I arrived, he demonstrated a high level of professionalism, patience, and attentiveness.
While assisting me with activating my phone, Zoe was also in the process of training another employee. During this time, a customer entered the store and began speaking to him in a very disrespectful manner. What stood out to me the most was the way Zoe handled the situation. Despite the unnecessary hostility, he remained calm, composed, and respectful throughout the entire interaction.
Even while managing multiple responsibilities at once, Zoe continued to ensure that I received the assistance I needed. He took the time to thoroughly explain the activation process, answered my questions with clarity, and made certain that my phone was fully set up and functioning properly before I left the store. At no point did I feel rushed or overlooked, which speaks volumes about his dedication to customer care.
In today’s environment, it is not always common to encounter such a high standard of professionalism and patience in customer service. Zoe demonstrated excellent communication skills, strong leadership while training another employee, and the ability to maintain composure under pressure.
Experiences like this deserve to be acknowledged. Zoe represents the type of service that truly reflects positively on the Boost Mobile brand. I highly recommend this location to anyone seeking knowledgeable, respectful, and efficient assistance.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“Brenden-thank you so much for your patience and kindness when you were setting up my new iPhone along with my moms. I know was hangry, but you handled the situation so well. Thank you so much!!!!!!”
“Came in to upgrade 2 phones on my Verizon acct, Mahmoud helped me upgrade to a Business acct , get 3 new phones and lower my monthly bill $50 per month. Great Service definitely recommend you see Mahmoud”
“Stopped in when I had some fraud on my bank account and had to get the phone 'cleaned'. Great service, young man was knowledgeable and had my phone back and ready in a short time. Highly recommend!!”
“(Wheaton, IL) Danny was great. This was the 3rd AT&T store we went to with no resolution previously. He was patient, kind and persistent. He resolved the issue and proceeded to assist my daughter in the upgrade to a new phone. I couldn’t be more thankful!”
“First time went into a t and t met a wonderful customer service.Man named marquise so knowledgeable and fix my problem quickly.I will definitely be back to the store.Thank you so much”
“Antonio is what makes this Company number one in Disaster Relief recovery team building A leader for the Next Generation to look up to A Juneteenth Leader that President Obama will be proud Of ,Keep Hope Alive A Dream maker Not a Dream takers”
“Mike and Cassie were absolutely awesome! They helped resolve an issue in the matter of 5 minutes caused by a separate location. Thank you to Mike, Cassie, and the DG team! I’d recommend this location to anyone looking for new service or prompt assistance!”
“Diego was phenomenal! I am so excited to tell you about my experience with this young man. He should be the Nations teacher to how one conducts himself through both knowledge and the care he provides is unquestionably best experience I have had in a very long time. Young You deserve a raise. Thank you again for all ??”
“Ali was great to work with! He's very patient and helped us with any questions we had. He was extremely helpful to get both of our lines switched over. We were very grateful and pleased when our phones were all set up and everything went smooth!”
10AM - 7PM
517 Main St, West Chicago
Mobile Phones
“Huge thank you to Brandon at Boost Mobile for making my phone upgrade so easy! He activated my new Samsung Galaxy, transferred all my data, and was friendly and patient throughout. Truly above-and-beyond service! Excellent customer service!”
10AM - 8PM
291 N York St, Elmhurst
Mobile Phones
“Went in to buy a charger and the manager Jackie provided me a quote for my business lines. I was not aware of the discount I got due to having my Internet with ATT. I will definitely be back to take advantage of this offer.”
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“I had the best experience at Russell Verizon on Ogden.The sales associate was very fast and knowledgeable. I upgraded to a iphone 16 promax and got the best deal..Thanks again and will definitely be back for more stuff”