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“Had a little mis hap with our truck rental, however Matt Baldwin the Mgr went above and beyond to make things right. Excellent customer service!Would definitely use this Enterprise again!”
“I've been coming to the owners of this shop since I was a teenager. They always help me out with my car, from finding someone who could tow my car to them, to advising me to stop putting money into a car that was no longer worth it. This week, I stopped by to get a service I had done not too long ago. The owner welcomed me and asked me what service I needed. I informed him, and he informed me that my car didn’t need that service yet, since I had it done last year and I don't drive much. It should be done every 10,000 miles, but he said he would do it if I was insistent on getting it done. I know that in this time of life, everyone is more interested in making money, but they're more interested in making long-term loyal customers. I'm a woman and I'm not very knowledgable about cars, but I can stop by or call for information. I know it's not always convenient to drop off your vehicle and be without it for a few hours, but I know the moment I go back, everything will be taken care of.”
“Rented a truck from this location today. Had excellent.customer Service and a nice clean truck also . Was mechanically sound . Mike made sure I got what I needed .will definitely rent a truck from here when I need one .”
“Friendly, and knowledgeable staff. I’ve used crown equipment for years, and it’s never let me down. All my lift truck equipment needs will definitely go through these guys! Shout out to Sandy, for all her assistance, and a smooth purchase process.”
“Katie at United is awesome and everything was perfect when we rented a unit. Access to the building/unit, carts available, ease of cancelling when done….everything was flawless. Would definitely recommend!”
“Honestly
A godsend especially after the horrible moving experience. Sylvester, the manager, was so sweet and accommodating especially since I injured my ankle and was barely able to walk. He was quick to also wish me luck with my ankle situation. Definitely my next go to place for a U-Haul rental !”
“Great upfitter that is both local and widespread to service a huge area. The highest quality product backed up by a bulletproof reputation, precisely the partners we rely on for truck equipment”
“I was in need of renting a cargo van and decided to use U-Haul. The check in process was easy for the most part. Their rate was $19.95 plus 69 cents per mile. That is where the cost adds up. The van itself was clean and it ran well. I would recommend U-Haul if you are in need of a vehicle to move big items.”
“I came here needing a new tire my a.c. Fixed and a few more things. They were awesome. This is probably the best Penske in Illinois. Thank you for taking the time and effort to get my truck back to normal!”
“Very nice people. Clean and well-maintained equipment. Very fair with pricing and explanation of therein. The location is good and has easy access for trucks to turn in and out. They get busy, so some required patience is to be expected.”
“This place has been around for over 30 years, and reliable , trustworthy service. When I read reviews from other people, it's obvious they're kids who need their butts wiped with every transaction. I've been doing business here with Nick and his crew for YEARS and will continue to do so. If you need someone to hold your hand while making a deal on rental equipment, go someplace that caters to children.... this is an adult rental facility that dislikes catering to snotty, crying little babies.”
“We go there primarily to use the USPS. The Associate that works there full time, to us "The Boss Lady" is super sweet, nice and witty. Shes very helpful and truly cares about her job and people in general.”
“Great experience! I was peeved at Uhaul for moving my reservation here (over an hour away from my original spot) but this location was great. The employee was timely, extremely kind, patient, and went above and beyond to help me and answer all my questions! Wouldn’t hesitate to recommend this location!”
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“Mechanic John serviced our rented Penske truck at 23400 S Frontage Rd W, Channahon, IL 60410. My partner and I were surprised how professional, high quality and 100% knowledgeable of his business, this guy decided, fixed and honored everything tasks. Clearly, quickly, professionally. Thank you John. More such specialists for the maintenance of trucks.”