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“This place was awesome. The assistant manager gave me great service. She was patient and answered all my questions. Even let me know the vehicle was just returned so it hadn’t been cleaned (it was a holiday weekend) and offered me other options if I preferred. Super nice team and no surprise fees!”
“I wish they were more vocal about what services they offer.
Not all truck rental establishments offer a month of free storage.
This Company treats their clients well. Offers best deals possible to save you money. The whole transaction went flawless. And if you have moving/storage needs Uhaul is the place to make those arrangements! They would absolutely get my 5 star review. Thanks Uhaul!”
“Heater went out on my truck I got here before closing time. They still took the time to check out my truck and were able to fix it. Turns out it was just a fuse. Thanks for the good honest work.”
“Great experience renting from pines. He had me signed in and all set in a matter of minutes. Gentleman behind the counter was very helpful and courteous. I would recommend this place for your uhaul and any other rental needs. Thanks Pine rentals”
“Hands down the best Penske in the country.
Big thanks to Nick and John at the rental desk.
Excellent communication and we always get premium service.
Keep up the good work guys, you are an example how stuff needs to be done.”
“I've had nothing but the best experiences at this location. The staff is very attentive and has even come to my rescue a time or two. If you need a truck, please call them. I'm sure they will give you the same experience.”
“We go there primarily to use the USPS. The Associate that works there full time, to us "The Boss Lady" is super sweet, nice and witty. Shes very helpful and truly cares about her job and people in general.”
“Clean, well lite, secure building
People working at front desk are always helpful friendly and knowledgeable
Prices are in my opinion are reasonable and guarantee for a year
Recommend this storage unit hands down!”
“I returned a truck at Penske, and Daniel Singh from the rental department was extremely helpful. He made the whole process smooth and hassle-free. Great customer service!”
“Awesome Heavy Duty Truck Upfitters, From Purchasing , Building them , serving them , selling them . Heavy duty , light duty trucks for Government / Municipal Trucks”
“Very nice people. Clean and well-maintained equipment. Very fair with pricing and explanation of therein. The location is good and has easy access for trucks to turn in and out. They get busy, so some required patience is to be expected.”
“Great customer service! I did not get the name of the woman who helped me but she was great! Very professional and helpful! Thank you for such A great experience!”
“Great experience! I was peeved at Uhaul for moving my reservation here (over an hour away from my original spot) but this location was great. The employee was timely, extremely kind, patient, and went above and beyond to help me and answer all my questions! Wouldn’t hesitate to recommend this location!”
“Friendly, and knowledgeable staff. I’ve used crown equipment for years, and it’s never let me down. All my lift truck equipment needs will definitely go through these guys! Shout out to Sandy, for all her assistance, and a smooth purchase process.”
“Phoned and spoke with Barb and she was great. She actually answered the phone in a pleasant and professional manner, which the other two locations that I called before her did not, and were terrible with their phone etiquette. The entire experience was quick and smooth. The van was a newer model and drove wonderfully. Not like others that I have driven before. I would definitely recommend renting from this particular location.”
“I wasn't sure about the experience of renting a u-haul from a gas station but it was very smooth and the van I rented was the cleanest of any of the u-haul locations I have been to”
“I was in need of renting a cargo van and decided to use U-Haul. The check in process was easy for the most part. Their rate was $19.95 plus 69 cents per mile. That is where the cost adds up. The van itself was clean and it ran well. I would recommend U-Haul if you are in need of a vehicle to move big items.”
“I did not have any issue at this place. It looks like you can rent other items than a U-Haul here. You can pick up a trailer here also if you need. It looks like they did some small engine repair there also. Also looks like if you wanted to have a outdoor picnic you could get some supplies. When I went there they were pretty busy and then have a whole help. But I got in and out and it served a purpose”
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“I had a great experience at Advanced U-Haul of Lockport. Rich was very professional and helpful from start to finish. Check-in and check-out were quick, easy, and clearly explained, and everything went smoothly with my rental. I’ll definitely be using this location again and would highly recommend it to others.”