Citi is a financial services company with a branch located at 1210 S. Main St. in Lombard. Customers consistently report excellent service, highlighting the professionalism and kindness of the staff. Notable employees, including Raluca, Shawn, Bindu, and Marilyn, are frequently mentioned for their dedication to helping clients. Raluca, in particular, stands out as the head concierge banker, known for her ability to guide customers through complicated transactions. Many clients travel long distances to seek her expertise, underscoring her reputation for providing the best solutions tailored to individual needs. Overall, the Lombard branch is highly recommended for its attentive customer service and knowledgeable staff.
Jalpa Patel Branch Manager and the whole team,,, good customer skills !!!
October 2023
We have been a customer at the 1210 S. Main St. Lombard branch for many years. Every time we visit this branch, the team always provides great customer service. Employees like Shawn M, Raluca O, Bindu K and Marilyn F have always treated our family well. Collectively, they have done a great job.Manny Costales10/5/2023
January 2023
Raluca Orasanu is the head concierge banker at the Lombard location and she is the best at what she does. I had a complicated transaction and she guided me thru it and made sure everything went well. Iam very pleased with her services and recommend her to every client of citi bank.
