Comfort Suites Lombard - Addison offers a clean and comfortable stay with a friendly staff. The counter help provides great directions, and the breakfast staff, such as Esmeralda, goes above and beyond to ensure the complimentary breakfast is well-stocked and fresh, even towards the end of the service.
The rooms are described as clean, with medium to firm beds. While the elevator was out of service during the stay of one reviewer, the overall experience was positive, with the rooms and facilities being well-maintained. The heated pool, though a bit chilly initially, was enjoyed by the guests.
The hotel's location makes it convenient for exploring the city, and the nearby Walmart and restaurants add to the overall convenience. The staff, including Mr. Frank, are praised for their helpfulness, especially in accommodating guests with special needs.
Despite being considered a 2-star hotel, the Comfort Suites Lombard - Addison provides a quality stay with a delicious breakfast, clean facilities, and a welcoming atmosphere, leading one reviewer to wish they had chosen this hotel for their previous stay. Overall, the reviews highlight the hotel's ability to exceed expectations and provide a comfortable and enjoyable experience for its guests.
The staff at the front desk were very helpful & accommodating. The housekeepers on the 3rd floor were also helpful. My room was very clean. I very much appreciate a window that opens for fresh air. It was very quiet & also very busy, (Labor Day Weekend). The parking lot was easy, & well lit.
September 2026
Didn't appreciate having to leave a credit card for incidental and waiting 5 days for my money
August 2026
Often stay in this hotel. Good and convenient location.Rooms and breakfast area nice and clean, it's always a priority for me. Stuff are helpful and kind.