Floor & Decor in Lombard, Illinois offers an extensive selection of high-quality flooring options, including tile, wood, stone, laminate, and luxury vinyl. The showroom features a wide range of products and materials, catering to both professionals and DIY enthusiasts. The store's expert design services and free in-store pickup make the shopping experience convenient and enjoyable. Customers praise the store's knowledgeable and attentive staff, who go above and beyond to assist with their renovation needs. Mariano, in particular, is described as a pleasure to work with, providing professional and exceptional service. Nora, another employee, is commended for her helpful recommendations and design expertise. The store's selection includes manufacturer close-out tiles and a variety of options, though customers are advised to be mindful of production lots. Javier, a helpful crew member, is noted for his assistance in loading heavy materials. Additionally, Kent's professionalism and responsiveness in addressing customer inquiries are highlighted. Overall, Floor & Decor in Lombard, Illinois is praised for its unbeatable prices, extensive product selection, and exceptional customer service, making it a go-to destination for homeowners and contractors alike.
Yesterday, we arrived at Floor & Decor with an idea of what we wanted our new bathroom to look like. With Lilly's guidance, we left with a bathroom we'll love. She was attentive and thoughtful in leading us through the various items our contractor asked us to purchase—Lilly made the process so much easier!
June 2026
Lots of selections to look at. -1 star for customer service.
May 2026
Excellent service from start to finish.
The staff was friendly, patient, and made sure I found exactly what I needed.
Their prices are very reasonable, especially for the quality you get.
