Owl Hardwood Lumber Co. is highly praised for its wide selection of high-quality hardwoods, plywood, and moldings. Customers appreciate the knowledgeable and friendly staff who are eager to help find the right wood for their projects. One reviewer highlighted the exceptional customer service from a young employee who cut wood perfectly and without heat marks, demonstrating pride in workmanship. The staff, including a helpful team member who greets customers by name, is known for being helpful, welcoming, and efficient, making shopping a quick and pleasant experience. The showroom is described as beautiful, with many interesting species of wood from around the world, and the quality of the wood is considered superior to that found in big box stores. Customers value the inventory, which appears carefully selected by professionals, and the staff’s expertise, which helps them improve their craft. Even when arriving close to closing time, the staff remains helpful and accommodating. The business is regarded as a trusted source for hardwoods, with a level of service and product quality that encourages repeat visits, despite the distance. Overall, Owl Hardwood Lumber Co. is seen as a friendly, knowledgeable, and reliable local business offering excellent products and customer care.
