Red Wing - Lombard, IL provides the Ultimate Fit Experience to find the perfect pair of work boots. The experience is engineered for the customer, with specialists who build a tailored fit system for support, comfort, and safety. The store offers comprehensive after-purchase care, including complimentary oiling and lace replacement, plus access to shoe repair. Reviews highlight fantastic customer service where employees are knowledgeable, dedicated, and go over and above to help. Staff are described as amazing, nice, and helpful, with an immense knowledge of the product line that picks up on details technology cannot. They help find the perfect fit, even for difficult sizes, and will search all stores to locate specific items. The service is wonderful, with employees making a huge difference and customers feeling like part of the family. The new owners are also noted as fantastic. The products themselves are considered second to none. This type of exceptional service creates an enjoyable and supportive experience for every customer.
Kim was so nice and helpful!! She helped me find the perfect pair of boots and insoles that didn’t smoosh my wide girl feet! (I am reviewers girlfriend)
August 2025
I’ve been shopping at the store for over 10 years, I had a problem with a pair I bought this year and the store manager Sonya Who was able to help me and fix problem. Can’t say enough about the service wonderful people!
August 2025
Best boot store around!! They were awesome with helping get me sized and finding the right boot! Amazing job!
