“My wife and were very pleasantly impressed by the way Matt took care of us. We will definitely share our experience with our friends and most definitely will return to buy another pair of shoes at the next occasion. Thank you Matt !”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“Great experience with Sonya! I came in looking for some new insoles for my boots. She helped me do a full scan of my feet and took the time to help me look through several different options until we found the best one. No pressure or upselling me. Genuinely wanted to help me find the best option for me. Also shined up my boots! Thanks!”
“Santi and Bowie were both very helpful with finding my shoes and getting me the right size. very positive and bright personalities made talking with them fun and helpful. wonderful store!!”
“I went this evening to the store in York Town and I they gave me the best customer service. Omg the 2 on duty needs to do a class on customer service. Thank you for your patience and assistance.”
“The ladies that worked on Tuesday night January 10 were the best. Excellent customer service, Extremely patient and helpful to every person that came in that store”
“This 5 star review is for odalis usually every time we come here she takes really good care of us. But an incident happened a few days ago, this happened after I believe the manager had already left a employee with short curley hair kept coming around us while we kept looking for sandals, and every time we were looking moving the boxes and putting them back where they were supposed to. She would get in our way without saying excuse me , and it bothered her my daughter was looking around to pick out what she wanted to get. I get it if she was trying to fix the shoe boxes but it's common courtesy to say excuse me if your trying to get in people's way. I hope this gets addressed with that employee.”
“The store is always in good shape, everyone helps me when I need it, and they can order online for you if they don't have the size there. Love the clothes here, I'll be back :)”
“If you have a daughter doing any type of dance (i.e. jazz, ballet, tap) or even gymnastics, you have to check this place out!!! Especially if you don't want to invest in all brand new gear. They carry brand name items with a huge supply of previously owned shoes, leotards and dance outfits. They also sell brand new tights. My daughter just started a class at our local park district that incorporates jazz, ballet and tap this week. The instructor 'suggested' getting shoes, tights and outfits for all 3 types of dance. I knew I didn't want to buy brand new things not knowing which dance style my daughter would want to pursue after this class is over. So I searched for a dance store that sold previously worn/used dance gear. I am so glad I found this place! I emailed the store this week in one evening, not really expecting a reply. I made myself a note to call the next day. When I opened my email the next morning, I had a reply from the owner! They didn't have any store hours until 2 days later on Thursday but offered to come in that evening for us by appointment. Both owners were there (there is a dance studio upstairs). They had my daughter's sizes pulled out so we could just sit and try on right away. They were so helpful in guiding us on the right fit and making suggestions. The store is decorated very cute and has a 'fancy dressing room' (as my daughter put it). My daughter is already talking about going back to pick out her next jazz outfit!!!”
“I visited the JD store in Yorktown for the first time, and after this experience, I don’t see myself shopping at any other location. The store manager, Emily, was absolutely amazing! She was incredibly attentive, took the time to help me find the perfect pair of shoes in the right size, and even helped me put together an outfit to match. She also convinced me to replace my slides thanks to the great deals they had going on, and I’m so glad she did! Emily was genuinely kind, patient, and made the entire shopping experience enjoyable from start to finish. I’ll gladly shop at any location she’s managing. Outstanding customer service and an all-around wonderful experience!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.