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April 2024 by Christopher Allen
Went here to pick up boots because another local store didn't have what I needed, only to find a better sales rep that took the time to make sure the fit was right. What ended up being an incorrect size from another store, ended up working out great here. Jim took his time to help me find the right boots, while we didn't settle on a summer work boot, I bought my winter pair. Patient staff, great to work with.
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April 2024 by Octavio Corral
The gentleman took care of me very good good service wonderful
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November 2023 by Hector G
Exceptional customer service provided by Gilbert, along with excellent quality boots. Highly recommended.
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November 2023 by TheSageCommander
The salesman became rude when I declined to purchase foot soles or "moisture wicking socks".I guess buying a $300 pair of boots wasn't enough. I won't be returning to that redwing store again.
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November 2023 by Jeff Nesheim
Sales woman was awesome ,she was very courteous and respectful!She listened to my concerns and was very polite.
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October 2023 by Edward Davis
i did not like the way i had to go to the store in lombard to make my online orderno shoe to examine at the store either .the fit is tight but the Vibram sole dose support as i hopedwe shall see if they break- in as i expect.
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September 2023 by D Volle
My salesman was fantastic, however the store would have been better if there was a second salesperson.
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August 2023 by JuniorUshanka
I walk in there and the sale associate greeted me and ask what I saw looking for and help me
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August 2023 by KHB Band
I’m a female and it’s not easy to find work shoes/boots. I’m giving a 5 star rating because the saleswoman was incredibly helpful in getting me into the shoe that was close to what I wanted. Your selection for women is very poor in my opinion though. I think you have the right idea in offering the same type of shoe in mens and womens sizes but it needs to be more.
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July 2023 by Kris Kieca
From the time I walked in, to the time I walked out. Jim was able to make sure my needs were meet.
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April 2023 by John Khouri
There’s an older gentleman that works there. I’m apologetic for forgetting his name. But he’s a great guy. Also took the time to show me different ways of tying the boots up!
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April 2023 by Francisco Mory
The old man was racist because he was helping everyone else that was white, except me that I am mexican, very bad service
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February 2023 by miguel diaz
Erin was very helpful from the moment I walked in the door! I had no idea was I was looking for and she helped throughout the whole process. Highly recommend!
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December 2022 by Alex M
Great experience. Jim was very knowledgeable and extremely helpful throughout the process, from getting fitted to trying on different pairs of boots to make sure I found the perfect ones.
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November 2022 by Brian Reher
Worst buying experience ive had buying shoes. I came in knowing what i needed for work and it took over an hour and my boots are too small because they insist that I'm a size 9. These shoes hurt so bad i feel like screaming.
