The UPS Store #4813 in Lombard is a friendly and helpful local business that offers a variety of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the knowledgeable staff who are always patient and make them feel valued. The store has recently added a do-it-yourself machine to help speed up service and reduce lines. Many reviews highlight the positive attitude and professionalism of employees, with one mentioning a staff member who went above and beyond to assist with shipping needs. Customers often mention the welcoming environment, friendly service, and supportive staff that make each visit pleasant. While some reviewers note issues with fellow customers parking improperly, overall, the store is seen as a place where good service and a welcoming atmosphere prevail. The store’s dedication to customer satisfaction and efficient service make it a popular choice for shipping and related needs in the area.
Everyone could do a better job of greeting people as they come in even if the customer has to wait. Reese was a big help today with some Amazon returns that I had. Keep up the good work!
June 2026
Received great customer service. Got the help we needed before closing. Didn't turn us away that it is almost closing time.
May 2025
Very busy store,but the guys there always helped me and solved my issues
