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“The best store for anything you need. The young man jimmy, maybe the owner. Very helpful and resourceful and was able to show me how to work my smart phone. Thank you”
9AM - 7:30PM
398 W Army Trail Rd Ste 124, Bloomingdale
Mailbox Centers
“Thanks to the employee in this store I sent my package without delay. I called this UPS store earlier and I asked them if I come minute or two late they will accept package, but cause of traffic I came 9 minutes late. The employee was very kind and accept my package without arguing. I apologized to him for being late and expressed my respect and understanding.
Just I wish there is more people like that in this world .
Congratulations UPS!”
8:30AM - 6:30PM
1042 Maple Avenue, Lisle
Mailbox Centers
“Highly recommend this service! Rick did an amazing job taking care of my package. Thank you so much for the seamless experience. I’ll definitely be back for my future shipping needs!”
“Heard what happened from my husband. The two employees involved are amazing and super professional. Been coming here since day one. We’ve got your back, guys!”
“Been to this location multiple times. Everyone here is polite and friendly. Hadn't at length conversation with an employee who had his own Ford dealership. I've had things printed here, laminated here and shipped from here all without issue. But I come back again because of the great customer service!”
8AM - 6:30PM
1600 W Lake St, Addison
Mailbox Centers
“Great experience with UPS! My package arrived right on time, and everything was handled professionally. The delivery was quick, smooth, and hassle-free. I really appreciate the great service and would definitely recommend UPS to anyone looking for reliable shipping.”
“This is the best UPS store in the area.
Brent is the Associate that usually helps me and he is always friendly, professional and helpful. He helped me with a lamination project that turned out beautifully! Ron Is also helpful. I never wait In line. A second Associate always comes to the desk if there’s more than one person in line! The store is very organized and never cluttered.
This location always takes my USPS packages unlike other locations. I truly appreciate all the services offered.”
“Daniel provided extraordinary customer service. Admittedly, I walked in a bit upset because the UPS Store closer to my home was closed during their normal working hours. This actually ended up working out in my favor. Daniel was very patient and very professional. From now on, I'm going to drive a bit further to come to this UPS Store because the employees here are great!”
“Always greeted and thanked with every visit. I never wait in line and the interactions are always professional, efficient and friendly. This store has everything you need, supplies, printing, Amazon returns, shipping and most importantly, the best customer service ever. Note: I just read another review and Al was mentioned, I think that is who always takes care of me too - beyond loyal to the business. Hoping Al can be recognized because I too will only go to this UPS store.”
“Heyyy guys they serve excellent service as much as they can and feels me like wow??
They just doing wow things!!!❤️?
Keep rocking pepps??❤️”
“Great location, easy access off of I-88. Building is clean and has more open space and wider hallways compared to other rental spaces I compared in the area. Office staff are helpful and supportive. It is a professional and friendly environment, and I love having a window at no extra charge!”
“I have no clue how this store has a 3.9 that’s not representative of the store at all. They go above and beyond with instantaneous service to all customers and manage problems with systems or bottlenecks like it’s nothing. I’ve had bad experiences before with UPS stores but this completely changes my opinion on them forever. They’ve earned me, my companies, my friends, my wife and families business for life. If I could give more than 5 stars I would!
For some context:
I had recently gotten my car stolen while on a trip in Wisconsin. They had given me a call that my car was in their tow lot but needed a notarized letter. I live in villa park and called 2 other UPS stores, one didn’t even have a notary there and the other had no clue what he was doing. I then called this UPS store and Julie Wagner THE GOAT helped me even before I got into the store. She helped me create the proper paperwork for her to notarize and answered 2-3 phone calls when I had a new question for her. She was so kind and calm over the phone my hectic day was already getting better before I arrived.
Then once I’m there they walk me through the whole process of printing and notarizing. I then had issues with my ID and she worked diligently and to the absolute best of her ability to help me. Even when I had an error in the paperwork and had to come back she still helped me out.
I’m only writing this review because of the great team at this store. I see the owner responds to these and I hope the message is relayed to the notarizer at this UPS store Julie Wagner. Whatever you’re paying her it evidently isn’t enough and she should get a raise or a bonus or something.”
“I really appreciate the customer service at this UPS facility in Schaumburg they assisted me with impeccable service and also help me out with all my packages they are fantastic.”
“Aviv is awesome. My daughter rented a U-Haul truck to move into her apartment. All went well until I locked the keys in the truck. I called the next morning to explain this fact and he said he was able to use another key to get in and also that I had left the power on (to take a photo of odometer and gas gauge) but he jumped it and said we got lucky and all was good!
Anyways, I thought it was important to not only publicly thank Aviv but point out the effort he exercised to solve the problem. All without calling attention to himself or the extra effort he put into solving MY error! Made my smile after a strenuous moving day. Thank you Aviv!”
“I always have a great experience at this UPS Store. The staff is incredibly friendly, kind, and professional every single time I come in. They are very quick at getting me in and out, which I really appreciate because my schedule is usually very busy.
What stands out most is how courteous and personable everyone is. They always make the experience pleasant, and they even bring a little humor and laughter into the day sometimes, which is rare these days. It’s obvious they truly care about their customers. Highly recommend this location!”
8:30AM - 7PM
242 N York St, Elmhurst
Mailbox Centers
“George and Evan were super helpful. I had a last-minute print job I needed to get out. They helped me with the setup, let me use their paper cutter, and stayed a little bit late just so I could complete it on time. George and Evan, thank you so much. I really appreciate it.”
“I’ve had to come in here about 5 times in the last two weeks and the gentleman behind the counter has been absolutely amazing! Unfortunately, his coworker came down with pneumonia and he’s been working nonstop. He’s always pleasant even when the customers are unnecessarily snippy. He’s so professional and gets the job done.”
8AM - 6:30PM
3013 S Wolf Rd, Westchester
Mailbox Centers
“I was a Lil irritated due to UPS was supposed to pick up a heavy box 5days ago. I asked my neighbor to put 2 boxes in the car. I got to the Westchester office around 820a. I went in and asked if there was a cart to bring them in. Ash and Loyal immediately went to my car and both carried a box in with no hesitation. To say they went over and beyond for me is an understatement. My wrist was messed up and I couldn't have done it myself. Big Kudos that real gentleman works at the Westchester office.”
8AM - 6:30PM
3 Grant Square, Hinsdale
Mailbox Centers
“This has got to be the best UPS store that I have been to in years. Both the staff members were so incredibly helpful, patient, and very kind. They helped me get all my stuff situated and returned how it needed to be. Even with their computer system down and not scanning the QR codes correctly, they still manage to record and print out a ticket for my returns, which was so wonderful because there’s no way that I could bring it back to this location as I don’t live super close. Too bad all the UPS stores do not have employees like this such a pleasant experience.”
“Loveleen went out of their way to show me customer service that was above and beyond.
I needed to print, cut, and packages some assets for a job. I was running behind schedule and stressing out, but after receiving timely and professional assistance I was back on track.”
8:30AM - 7PM
900 Ogden Ave, Downers Grove
Mailbox Centers
“I needed faxing service last minute. I entered the store twenty minutes before closing. A young man, TJ welcomed me with a warm smile and politeness. TJ explained it would take a few minutes, shared what the cost would be and engaged in small chat. He provided me with a confirmation, asked if I had any questions. TJ was an absolute professional and made a stressful situation less stressful. I hope management knows how valuable TJ is to this company. Thank you, TJ.”
“The young lady that took care of me on September 3, 2026 today was friendly, fantastic, efficient, and all around accommodating.
A bright star employee.”
8:30AM - 7PM
2206 N Main St, Wheaton
Mailbox Centers
“Great staff and excellent service; they'll go out of their way to help you. Rashid behind the counter is a great guy... and, fair warning, ladies, he's pretty handsome too!”
“Jeff really went above and beyond to help me find my package that I had delivered here. It wasn’t left where it was supposed to be, but I asked him to take another look for me and he found exactly what I was looking for. Thank you sir!”
“I used an FP postage meter while I worked at an incense factory in Chicago. It made adding postage to a stack of letters really simple and saved a lot of time manually stamping. I wish I had one when I was an intern at church!”
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“Everyone could do a better job of greeting people as they come in even if the customer has to wait. Reese was a big help today with some Amazon returns that I had. Keep up the good work!”