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January 2024 by Cynthia Ebema
Janet the banker was so helpful, friendly and patient as my case took a long time. This was not her comfortable area But she took her time to find all the information that was needed for the account. She made my kids feel comfortable while they waited. Such an easy going person to connect with
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November 2023 by Karla Reisch
Janet Andrews was so helpful! I was helping my elderly father with his accounts and she was prepared, efficient and so patient with him. We both had a great experience and my dad was delighted.
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October 2023 by Susan Sander
Janet was patient & knowledgeable, and accessed all resources to help answer my questions. Though I said she could look into my problem & call me with the answer, she insisted that it be addressed while I waited. I walked out with the answers I needed & my peace of mind.
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August 2023 by Cheryl Brach
I live in Wheaton, but always visit the Old Second location on Main St. in Lombard. Everyone there is always friendly, helpful, and knowledgeable. I would like to give a specific shout out to Janet Andrews, who was very friendly and helpful with having something notarized. Thank you to Janet, and all of the staff!
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August 2023 by drinkmilkeatcheese
Janet Andrews was very helpful the other day with getting me a new debit card after I lost my previous one. She was really friendly and easy to work with!
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July 2023 by Robin Cox
Janet Andrew’s is a very knowledgeable and pleasant person to deal with. I had issues with my great aunt’s account and estate and she was very helpful with get issues resolved My husband got 2 CD accounts with her she was very helpful. He said we could have moved money to another bank and got 1% more but Janet is so helpful pleasant and makes things so easy to do he said he was going to do this with her and this bank. Janet is a very good employee and is really pleasant to deal with
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July 2023 by L B
Janet Andrews helped us navigate the changes required after someone stole a check from the mail and altered than cashed it. She was very patient and kind giving us guidance on keeping our new account safe. Thank you Janet!
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July 2023 by Michael Olcese
Janet was AWESOME. I've really only had good experiences with Old Second, in general.Thank you for your continued services.Mike
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June 2023 by graffy
Our organization needed to make several changes to our account which resulted in us having to open a new account. Janet Andrews at the 1122 S Main St location listened to each item we needed to accomplish and made sure each thing was addressed seamlessly. Very satisfied with the excellent service we received.
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June 2023 by Punnee Wongwinijsorn
Really good serviceExplained everything very well thank you to Janet! She gave me good service and advice on adding my sister to my account. I will tell all my friends and family to come here and see Janet. Thank you
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May 2023 by Paul Hinkley
Thanks, Janet, for taking great care of me! Always a pleasure to work with you.
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May 2023 by Colleen Flores
We went into Old Second Bank today to close out a savings account and Janet Andrews not only helped us quickly close the account, but also gave us security suggestions on how to safely write checks to avoid potential issues if we happen to lose the check before depositing in the bank - and also tips to manage fund transfers more easily. Very helpful!
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March 2023 by Pamela M
Old Second Bank 1122 S Main Lombard location.Had an issue with fraudulent charges on my debit card. I was met with very friendly staff. Janet Andrews was so kind and helpful. Made the whole process seamless. I highly recommend this branch.
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March 2023 by G L.
Janet Andrews helped me open a checking account and was a very friendly person.
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March 2023 by Nicholas Goclan
I dont know where u bank..but Janet at Old Second on Main st Lombard gave me the best banking experience ive ever had..thanks for all the help you've given us!!