Sherwin-Williams Paint Store in Long Grove, IL, is known for its wide selection of high-quality paints, stains, coatings, and painting supplies. Customers appreciate the clean and organized store environment. The staff, including employees like Louise, Luis, Drake, and James, are praised for their politeness, knowledge, patience, and excellent customer service. They are willing to answer questions thoroughly and go above and beyond to help customers find the right products, including difficult stain matches. The staff's dedication is evident in their ability to match colors accurately, sometimes after multiple attempts, and in their quick turnaround for orders with prior notice. Longtime customers highlight the consistent, reliable service and teamwork that makes the store a trusted destination for painting needs. Overall, the store provides a positive experience with helpful staff and a wide range of quality products, making it a top choice for both new and returning customers.
I went to this store to get a stain matched. Louise made it happen. He was very polite, knowledgeable and patient. It took 5 or 6 tries, but he got it done. It is very hard to match a stain. I had been to 2 other paint stores with no luck.The store is very clean and organized. I would recommend this store for your painting... read full comment
November 2024
We had a great experience at this Sherwin Williams store. Luis provided us excellent customer service. He answered all of our questions thoroughly and went above and beyond in helping us purchase a color for our main floor.
May 2024
Sherwin Williams in Long Grove, IL, is a top-notch destination for all your painting and decorating needs. The store offers a wide selection of high-quality paints, stains, and coatings, as well as a comprehensive range of painting supplies and equipment.