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“Brought in battery from my motorcycle to have tested, thinking I needed a new one. Employee was very helpful, answering all questions. Old battery tested bad and I purchased new replacement one. Whole thing went smoothly and very efficient. I would recommend giving them a try!”
“Stopped in today to have my battery tested. Tech checked it in the parking lot , then brought it inside for a more thorough test. Found it needing replacement and did so under warranty. Very pleased with the quality of service and friendly staff . Thank you , Five Stars in my book !”
“Rey was excellent. She found the problem, fixed the problem and allwith a smile. I wish we had more people like Rey. What a great way to grow a business. We could take over the whole industry with people like her. Thank you for your help and attitude. I am most grateful. See you soon at O'Reilly Auto Parts........Joe”
“I'm really impressed with the outstanding customer service that this store has shown me. Kasino, I appreciate your help today! Not only did you help me find what I needed, you also shared with me my options, took time to explain and had awesome energy. I appreciate you, Kasino. *****”
7:30AM - 10PM
3816 Broadway, Rockford
Battery Stores
“I was there on Friday, March 7, 2025, around 2:00 PM. Jim was working along with a lady, who’s name escapes me, but they were pretty crowded but took care of the needs of each customer as accurately and timely as possible.
Both were very nice and welcoming.”
“Our daughters Buick blew radiator fluid all over under the engine compartment. The tow trucks we called were going to be a 3 hour wait. My husband and our daughter's boyfriend started looking under the hood for the leak. Just underneath the engine beauty cover they found a split in the upper radiator hose. Auto Zone did not have any in stock, but O'Reilly's did. They didn't just match Auto Zones price, they beat it. The staff was helpful and fast. My husband and our daughters boyfriend replaced the hose, filled it with nearly 2 gallons of pre-mix GM antifreeze from O'Reilly's and let the air bubble off before capping the radiator. They fixed it on the side of the road and had it on the road again in just over an hour.”
“I only got one day to complete the repair, otherwise I would have to wait an entire week. But I was very lucky to be assisted by Sam, he helped me quickly and got me more than enough time for me to finish my work today. Thanks again Sam”
7:30AM - 10PM
3145 11th St, Rockford
Battery Stores
“Big shout out to the Oriley's Squad on 11th St. In Rockford Illinois. Mike, thank you! You not only managed to assist numerous calls that were coming in, back to back, but also went above and beyond to get me the right part I needed. Your customer service was exceptional. Your employer should give you a raise. Appreciate you Mike.”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“I had a top tier marine battery go bad after only 1 year of service. The battery had a 4 year warranty and was replaced with a new one. The process took a few days because they had to verify that my battery had indeed failed. The only minor complaint I have is I sent an e-mail via their website and I never received an answer or a return phone call. Bottom line, they took care of me and replaced my battery and thus the 5 star review.”