Loves Park Mercedes Benz provides a fabulous experience for its customers, highlighted by a knowledgeable and genuine sales team, particularly Tony Kiely and Alyssa Scharlow. Many reviews praise the smooth process and comfort in purchasing vehicles, with customers feeling well-informed and supported throughout. The service team also receives positive feedback for their professionalism. However, there is a concern regarding service clarity, as one customer questioned if the A3 service was completed properly. Overall, the dealership is highly recommended for its exceptional customer service and knowledgeable staff.
Tim is the car guy at this location that will get me whatever we need, whenever we need it. He’s knowledgeable, professional and educated.
July 2026
Tim Hayes is the best of the best, highly recommend buying from him. I originally went to look at a car nearby at Motor Cars of Chicago (who are complete frauds) before coming here. Unlike dealing with the previous dealership, Tim and his team were easy going, very upfront & professional.
May 2026
Tony was a great help with the whole process of buying our brand new car! He made sure to have the car clean and ready for us! Couldnt br happier with yhe service everyone here gave us!
