Napleton's Honda offers a welcoming and efficient experience for both car sales and service. Customers appreciate the dealership's convenient concierge service for vehicle pickup and drop-off, as well as at-home test drives. Many reviews highlight the exceptional service provided by staff members, such as Evelin Medrano, John Azpuru, Mike M., and Johnny A, who are noted for their kindness and helpfulness. Buyers often mention that the sales process is smooth, straightforward, and free from pressure, making it easy to find a vehicle that fits their budget. In the service department, technicians like Chet are praised for their quick and effective repairs, such as fixing air conditioning issues. Service advisor Gary is lauded for making the experience painless and efficient. Overall, Napleton's Honda has garnered positive feedback for its professional staff, seamless purchasing process, and reliable service, leading to many customers expressing their intent to return for future needs.
Johnny A and Mike were wonderful at helping me lease my new 2026 civic. Thank you guys!!!
October 2025
Today I purchased my very first car at Napleton Loves Park. John A & Chris W were awesome to deal with and made my experience so pleasant. I will be recommending them to everyone I know when they’re looking for a car.
October 2025
I bought a car recently and had the best experience. If you are going to buy a car do it at Napeltons. I was frustrated with all the other dealerships I worked with. Was able to get a car at a great price without tons of hassle from here. Also request Alyssa she was a great person to work with on the sales team.
